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Hansel Subaru

Santa Rosa, CA

4.7
587 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 587 reviews

June 14, 2023

Bill petty was the best. He took care of all my problems and needs. Loaner car and delt with insurance company More

by RS0148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno
June 14, 2023

Always good service here. Staff is friendly helpful and frequent notifications of car status are appreciated. More

by BSHARP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 14, 2023

Hansel Subaru is amazing and has always do a great job on both sales and service. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Edgar Marroquin, Maritza Iniguez, John Groth, Nicholas Rescina, Bryan Eddinger, Alina Jordan, Adam LaFranchi, Emma Rasmussen
June 13, 2023

We were given wrong paperwork. A major issue with vehicle was not disclosed to us although they had knowledge of it. The problem was resolved because a person at the counter went t More

by SUEWH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department is excellent , John Groth
June 13, 2023

comfortable, personable, he was genuine and listening to our needs helpful with lots of time committed to helping us. relaxed. More

by SMITH346
Recommend Dealer
Yes
Employees Worked With
john groth
June 13, 2023

I appreciated their quick service and great communication. They handled my request just as I had requested. More

by TNANGLE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric In Service Department
June 10, 2023

Staff was very helpful. At least fifteen words minimum. This is the second survey for an oil change and regular service. Enough already. More

by DDORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service. Five stars, John Groth
June 09, 2023

Great service to get my problem resolved in a timely manner!! Very friendly and polite people to work with! More

by LAWSONJANETF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Transportation while they have my car
June 09, 2023

Great service; I appreciate the timeliness, and the very courteous service people.. They were extremely helpful to me through a difficult time I had after I bought my Subaru from another dealer. More

by SARAHB7798
Recommend Dealer
Yes
Employees Worked With
Bill Petty
June 08, 2023

The service was on time, very nice with all my questions, and I was very happy with the service. More

by SMOKEYKWD
Recommend Dealer
Yes
Employees Worked With
Eric
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