Hansel Subaru

Friendly efficient service. I did appreciate the fact Friendly efficient service. I did appreciate the fact that someone was able to drop me off at the Montgomery Village shopping center, and then pick Friendly efficient service. I did appreciate the fact that someone was able to drop me off at the Montgomery Village shopping center, and then pick me up again. Car was ready to go on my return. Overall staff was very friendly and efficient. More

Outdated selling. Given that we live in an Information Age with car prices at ones fingertip of their smartphones. Salespeople who give inflated prices becomes insulting. I went to another dealership afte Age with car prices at ones fingertip of their smartphones. Salespeople who give inflated prices becomes insulting. I went to another dealership after visiting Hansel and got a car for $2000 less the what Hansel wanted. Hard pass for this dealership. More

Classic bait and switch. Inept salesperson who laughed at us when we made an offer and would not present it to manager. Made promises that he did not keep. But we purchased the exact same car for 1500 less us when we made an offer and would not present it to manager. Made promises that he did not keep. But we purchased the exact same car for 1500 less in Fairfield. Unbelievable difference. Although we wasted our time at Hansel we should thank them for driving us away. More

The service provided by Thanh, Joe, and Linda make it an incomparable pleasure to do business with the Hansel Family. We look forward to continuing this valued relationship in the years to come. Respectful incomparable pleasure to do business with the Hansel Family. We look forward to continuing this valued relationship in the years to come. Respectfully, Mike & Tess Adams More

Dealership is a pleasure to work with. Service staff were knowledgeable, prompt and courteous. Waiting are was clean and well maintained. I will bring my car back next service. knowledgeable, prompt and courteous. Waiting are was clean and well maintained. I will bring my car back next service. More

Appreciate the service, expertise and accomodations provided to customers. I have been getting my Suburu serviced here for several years now Would recommend to all. provided to customers. I have been getting my Suburu serviced here for several years now Would recommend to all. More

courteous, punctual, friendly would definitely recommend, friendly, competent, prompt, thorough, clean, amenities available-coffee, tea, water. comfortable waiting area. washed car would definitely recommend, friendly, competent, prompt, thorough, clean, amenities available-coffee, tea, water. comfortable waiting area. washed car at end of service, reminded me of next service. No recalls. More

Professionalism at its best! This is the 7th car I bought from Vern. He is trustworthy, honorable and a pleasure to work with. I love my Ascent. Thank you, Vern and everyone el This is the 7th car I bought from Vern. He is trustworthy, honorable and a pleasure to work with. I love my Ascent. Thank you, Vern and everyone else at Subaru. More

Best Car Buying Experience Wow! Best car buying experience by far! I just purchased a 2020 Subaru Forester Sport. Vern was my salesmen and I’m so happy he was! Not pushy at all Wow! Best car buying experience by far! I just purchased a 2020 Subaru Forester Sport. Vern was my salesmen and I’m so happy he was! Not pushy at all and very informative and transparent. I had done a ton of research prior to going and test driving and buying the car so I was going in thinking that I knew it all but Vern shared even more information with me and even did demonstrations on how the eyesight works on the vehicle. NOT ONLY did Vern tell me about all the cool things in the vehicle, he was even more accommodating in that I had an appointment midday so as I was at my appointment, he made sure all my paperwork was done by the time I got back so there was no long wait at the dealer. As promised, all paperwork was good to go when I got back to the dealer and I then met with Jud. Jud was the finance manager and also delivered a seamless experience! I was out of there in 30 minutes and all paperwork and discussed numbers were exact on paper. Overall, GREAT experience!! And to top it off I LOVE my car! Thanks you guys! I’d also like to mention that every other Subaru employee that I had encountered that day were also very nice and inviting! That made the experience even better. I will definitely recommend more friends and family to this dealership. More

Not so sure but open to a second chance I walked into this dealer looking for a new Crosstrex after being recommended by a person I work with that bought one here. I showed up and was greete I walked into this dealer looking for a new Crosstrex after being recommended by a person I work with that bought one here. I showed up and was greeted in what by an over eager "car salesman" named Timor. We were taken aback some by his approach but continued to work with him because we were serious about buying a car. We agreed to a test drive and at then were driven off of the dealership by our salesman before switching in the car. He drove in a very fast and frightening manner. It was uneasy and very strange. We did'nt buy the car because it just did'nt feel right but still want to. Maybe from a salesman who is a calmer and not so sales aggressive. I will give this dealership another chance hoping to be paired with a salesman more in tune with our needs because it sound's like this was the experience that my workmate had here recently so im willing to give it a second shot. More