Back

Hansel Subaru

Santa Rosa, CA

4.7
592 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

Directions

By Type

Showing 592 reviews

February 16, 2024

Outstanding Customer Service & Professional Courtesy Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru More

by Adamsbatkin
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Mar 05, 2024 -

Hansel Subaru responded

We appreciate your review. Thank you!

February 06, 2024

Until recently, Thanh Lam and Joseph Turgeon have proven to be our first choice when it comes to doing business with Hansel Subaru; but that has recently changed. Due to an unexpected situation, Joseph was More

by Adamsbatkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Lam, John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner
Feb 05, 2024 -

Hansel Subaru responded

Thank you for taking the time to provide your thoughts and feedback. We appreciate you.

February 03, 2024

We had not bought a Subaru previously so were a little hesitant. Sales staff were very patient at answering all our questions & not pressuring us. We are very happy with our CrossTrek & think we made th More

by cindfor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina
Feb 06, 2024 -

Hansel Subaru responded

It's great to hear you are enjoying your Crosstrek! Thank you!

January 30, 2024

Subaru Had Great Service, Friendly Staff, and Was Thorough! The Appointment Went Smooth and Easy. More

by megannc48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi, Brian Stegner
Jan 30, 2024 -

Hansel Subaru responded

That is great to hear! Thank you.

January 15, 2024

On time, kept me informed, pleasant surroundings They seem genuinely interested in my car and my comfort More

by TANYAVVINO
Recommend Dealer
Yes
Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us.

January 14, 2024

I am happy enough to have the car I bought. The whole experience left me exhausted - the buying part I am referring to now. I was pretty straight with them, but I am nearly ninety - how could More

by Bishopking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scot( Finance dept), Emma Rasmussen
Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us. Your feedback is important to us and it's one way to learn how we can improve.

January 13, 2024

We loved the over all experience with every person involved . We were treated exceptionally well More

by THESNIDERWOMAN
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 09, 2024 -

Hansel Subaru responded

Thank you for letting us know that we met your expectations and that you enjoyed your time with Nick.

January 13, 2024

I was able to arrange to leave my car and pick it up next day. More

by GILCRUZAMI
Recommend Dealer
Yes
Employees Worked With
Peter maybe? Big guy up front, white hair and goatee, jovial.
Feb 09, 2024 -

Hansel Subaru responded

Thank you for the review.

January 13, 2024

Bill was very professional, courteous and helpful. It was a great experience! Looking forward to bringing my car back to Hansel More

by Ryanorrie
Recommend Dealer
Yes
Employees Worked With
Bill
Feb 09, 2024 -

Hansel Subaru responded

That is wonderful to hear. Thank you for the 5-Star review.

January 13, 2024

Was very pleasant, we got the 2023 Ascent we wanted for the price we wanted,Hard to beat that. More

by TINJUN55
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
Feb 09, 2024 -

Hansel Subaru responded

We're happy to hear you had a positive experience and that you got the Ascent you wanted.

...
6
...