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Hansel Subaru
Santa Rosa, CA
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 592 reviews
January 11, 2024
I did not get post sale orientation to my car - to customize snd review features. We finished the sale late. Took 3 weeks for them to reach out and now I'm waiting cause got sick. When I went to drop customize snd review features. We finished the sale late. Took 3 weeks for them to reach out and now I'm waiting cause got sick. When I went to drop check to them I had a few questions on car snd sales reps reply' oh! It's in the car snd I don't want to be here late again '. Felt like the sale wasn't worth it to him . More
by MKALANIVA
Verified CustomerEmployees Worked With
Nick
January 10, 2024
It was great. Can't complain. Love my car! Alina was very nice and knowledgeable and pleasant to be with during the whole experience. I had car shopping anxiety bu Can't complain. Love my car! Alina was very nice and knowledgeable and pleasant to be with during the whole experience. I had car shopping anxiety but I was very relaxed with her! More
by SHINESUSAN707
Employees Worked With
Alina
January 08, 2024
Service has been very good over the nine years of ownership. A little expensive, but I guess all dealerships are at the high end of whatever the local rate is. ownership. A little expensive, but I guess all dealerships are at the high end of whatever the local rate is. More
by kernbj
Employees Worked With
Ivan Rodriguez
January 06, 2024
It was very thoughtful to has a ride home and back to the dealership Everyone was very cheerful and friendly and my car was finished in a timely manner. dealership Everyone was very cheerful and friendly and my car was finished in a timely manner. More
by MYRTLE2887
Employees Worked With
Don't remember the names
January 05, 2024
Expensive. I feel I was overcharged when I bought a service plan with the car. But no complaints about the actual service. I feel I was overcharged when I bought a service plan with the car. But no complaints about the actual service. More
by BOOKCASE1
Employees Worked With
Morgan McGrath
January 05, 2024
They get 5 stars from me. They are explain what they have done, are patient with my questions and polite. As far as I know they are well trained and knowledgeable. They are explain what they have done, are patient with my questions and polite. As far as I know they are well trained and knowledgeable. More
by LYNNEVANDERCOOK
Employees Worked With
Sorry I don’t know who Worked on my car.
