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Hansel Subaru
Santa Rosa, CA
546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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546 Reviews of Hansel Subaru
January 10, 2024
Professional; well organized: responsive It’s clear what needs to get done from the photos the service tech guys take. It’s expensive. what needs to get done from the photos the service tech guys take. It’s expensive. More
by JCD2279
Verified CustomerEmployees Worked With
Morgan, Brian Stegner
Helpful January 08, 2024
Service has been very good over the nine years of ownership. A little expensive, but I guess all dealerships are at the high end of whatever the local rate is. ownership. A little expensive, but I guess all dealerships are at the high end of whatever the local rate is. More
by kernbj
Employees Worked With
Ivan Rodriguez
January 06, 2024
It was very thoughtful to has a ride home and back to the dealership Everyone was very cheerful and friendly and my car was finished in a timely manner. dealership Everyone was very cheerful and friendly and my car was finished in a timely manner. More
by MYRTLE2887
Employees Worked With
Don't remember the names
January 05, 2024
They get 5 stars from me. They are explain what they have done, are patient with my questions and polite. As far as I know they are well trained and knowledgeable. They are explain what they have done, are patient with my questions and polite. As far as I know they are well trained and knowledgeable. More
by LYNNEVANDERCOOK
Employees Worked With
Sorry I don’t know who Worked on my car.
January 05, 2024
Expensive. I feel I was overcharged when I bought a service plan with the car. But no complaints about the actual service. I feel I was overcharged when I bought a service plan with the car. But no complaints about the actual service. More
by BOOKCASE1
Employees Worked With
Morgan McGrath
January 03, 2024
Terrible experience with the lease department and the finance managers. Wouldn't buy from Hansel ever again. I bought my lease out and would never rely on Subaru for anything else. finance managers. Wouldn't buy from Hansel ever again. I bought my lease out and would never rely on Subaru for anything else. More
by VPALMER37
Employees Worked With
lots of people
January 03, 2024
Joe was very informative and helpful. No Joe was very informative and helpful. I was not happy I had to pay so much for my part(Radio)for it malfunctioning in just under 4 years and still No Joe was very informative and helpful. I was not happy I had to pay so much for my part(Radio)for it malfunctioning in just under 4 years and still am not happy. Joe Turgeon however was very helpful and honest. I appreciate that. Subaru should make it a recall for the same issue happening. More
by JONPG0802
Employees Worked With
Joe Turgeon
