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Hansel Subaru

Santa Rosa, CA

4.7
547 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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547 Reviews of Hansel Subaru

January 03, 2024

Terrible experience with the lease department and the finance managers. Wouldn't buy from Hansel ever again. I bought my lease out and would never rely on Subaru for anything else. More

by VPALMER37
Recommend Dealer
No
Employees Worked With
lots of people
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Jan 03, 2024 -

Hansel Subaru responded

Vanessa, On behalf of the team, I apologize for your experience. Let me know if you'd like to reach out.. Diana B., CX Mgr. 707.523.0727

Helpful
January 03, 2024

Joe was very informative and helpful. No Joe was very informative and helpful. I was not happy I had to pay so much for my part(Radio)for it malfunctioning in just under 4 years and still More

by JONPG0802
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
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Jan 10, 2024 -

Hansel Subaru responded

Thank you.

Helpful
January 02, 2024

It’s easy to make an appointment and when I arrive for my service, they are very efficient More

by BERRY_MARYANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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Helpful
January 02, 2024

Always happy with my service. The customer service representative is so very nice. The waiting room is clean and airy so the wait is pleasant. More

by LCWINDSOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Report | Print
Helpful
January 02, 2024

Communicated progress & detailed all work that was required. He's courteous and friendly every time we visit. More

by PATTONOH
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 10, 2024 -

Hansel Subaru responded

That is awesome! Thank you.

Helpful
January 02, 2024

Excellent and efficient service Very professional, thorough explanation of all details of the car we bought More

by ANTONINAR
Recommend Dealer
Yes
Employees Worked With
Alina
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Jan 10, 2024 -

Hansel Subaru responded

That is great to hear! Thank you.

Helpful
January 01, 2024

Good place, I like the atmosphere and the work that is done there, thanks again More

by KNGERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Brian Stegner
Report | Print
Helpful
December 31, 2023

The personnel were very professional and easy to work with. Our transaction went very smoothly. More

by Lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rasmussen , Regina Gruber
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Helpful
December 31, 2023

I sat comfortably in the waiting area while they took care of servicing my car and in about an hour and a half it was done and clean and ready to go! More

by Cathy P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Report | Print
Helpful
December 31, 2023

Excellent experience, the staff was very attentive and made the process painless. In addition to a fantastic car. More

by ARFWOLF
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Report | Print
Helpful
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