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Hansel Subaru

Santa Rosa, CA

4.7
547 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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547 Reviews of Hansel Subaru

December 16, 2023

I wish I could give him a million stars, he is absolutely incredible! He gave the best customer service I've ever had, he made my experience above and beyond so easy. He deserves a biggest raise! More

by L8againang
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Dec 28, 2023 -

Hansel Subaru responded

Wow! That's awesome. Thank you for the review.

December 15, 2023

Service advisor was great. Very communicative, pleasant and helpful. Service was completed timely. Overall a great experience. More

by DHAWK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Dec 28, 2023 -

Hansel Subaru responded

Wonderful. Thank you for the nice sentiments.

December 15, 2023

Joe Turgeon was great. We had complete confidence that he knew what he was doing. He was very amiable and easy to understand. Our car passed it's 60,000 mile checkup with More

by KRSTAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Dec 28, 2023 -

Hansel Subaru responded

Thank you for your business. We appreciate you!

December 13, 2023

Clean, comfortable and pleasant people. I waited a little longer than I was told it would be ready. More

by TERBIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot who I worked with
December 12, 2023

I've already gave so many reviews so many times. My experience with Hansel Subaru and Adam La Franchi was excellent. How many more reviews will you be sending me. More

by erzemansky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, Adam LaFranchi
Dec 28, 2023 -

Hansel Subaru responded

Thank you for the review!

December 11, 2023

Emma is a super sales lady who knows her product. She got me into a new vehicle within my price range. Very pleased! More

by FSIMONSON1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Groth, Emma Rasmussen
Dec 28, 2023 -

Hansel Subaru responded

That is great to hear. Thank you for your business!

December 11, 2023

The staff at Hansel subaru were knowledgeable about the inventory and they made the whole process very smooth More

by GAHOIDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, John Groth, Bryan Eddinger
Dec 28, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide a review.

December 10, 2023

Very good at follow up annoyingly good if you actually trying to buy a car or lease. More

by I love Subarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
December 10, 2023

Great service and good people. Fantastic customer service. The service for my key was fast. More

by LIDIAALKAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Dec 28, 2023 -

Hansel Subaru responded

Fantastic to hear! Thank you.

December 09, 2023

Friendly, prompt, professional service - staff bends over backwards to keep us informed of progress during visit. More

by PJ_BECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner
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