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Hansen Motor Company - Service Center

Brigham City , UT

4.7
928 Reviews

928 Reviews of Hansen Motor Company - Service Center

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April 28, 2022

Prompt, helpful, beautiful service by all members! Made an appointment for day of, car in beautiful condition, and they were helpful with questions. More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Hansen Motor Company responded

Thank you for your very kind review, Jordan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

April 26, 2022

Great service. Prompt response. The young man that showed up was polite and considerate. I could not have asked for better service. More

by TOUJOURSVICTORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

April 22, 2022

Kirk was awesome! Responded quickly and helped faster than I anticipated. Was able to help me get my car loaded up, and was kind and friendly. More

by Tate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Apr 25, 2022 -

Hansen Motor Company responded

Thank you for the kind words for Kirk and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

April 21, 2022

Overall service was pretty good lack of communication between service scheduling and payroll was not notified when service was done More

by downtree1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Hansen Motor Company responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

April 21, 2022

drive from west Bountiful to get service all felt that the service department was professional and friendly More

by john.thiros
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Hansen Motor Company responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

April 21, 2022

Went in for an oil change and waited. Was greeted and treated like family. Completed the job in less than I expected. Spencer is a great asset to Hansen More

by david7231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
Apr 22, 2022 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, David, and we are thrilled that you found your experience with Spencer to be a positive one at Hansen Motor Company. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

April 20, 2022

They completed my car in the time frame in which they gave and even washed my vehicle More

by kevin@kblumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Hansen Motor Company responded

Kevin, We are very happy to hear Cody provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

April 18, 2022

I just had a tow truck come. They were good to let me know they were on the way and when they were driving up. They came in the time that they said they would. More

by gutts61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy ? Tow truck driver.
Apr 19, 2022 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

April 14, 2022

Great people and treat you with respect and bend over backwards to make things right. Definitely recommend using Hansen’s for all your automotive needs! More

by glenn19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Hansen Motor Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Glenn, for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

April 13, 2022

After supposed tire balance and rotation and 80,000 mile maintenance, all tires now have various tire pressures and the check engine light is now on. More

by lewistp3
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dropped it off ans left the key. The person who called to let me know it was done did not identify himself.
Apr 17, 2022 -

Hansen Motor Company responded

Hello, my service team said they were able to get your car back in and resolve any concerns, after scanning the computer finding that the check engine light was an O2 sensor. If our service was not perfect, please call and let me know. Again we apologize for the need to get your car back a second time. Thanks, Matt Hansen 435-226-1012

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