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Hansen Motor Company - Service Center

Brigham City , UT

4.7
302 Lifetime Reviews Review Dealership

302 Reviews of Hansen Motor Company - Service Center

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February 24, 2021

"I live about 40 miles away -- and it is WORTH the trip to..."

- zsazsa

I live about 40 miles away -- and it is WORTH the trip to get such great service! Scheduling by phone was fast and easy. They made my appt right away. On the day of appt, I waited for my vehicle while it was serviced, and they got it done quickly. I appreciate how friendly and helpful Hansen Motors Service Dept. is EVERY time I come in! Thank you!

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Recommend Dealer
Yes
Employees Worked With
February 22, 2021

"Hansen’s always goes above and beyond to take care of my..."

- ryan.crozier

Hansen’s always goes above and beyond to take care of my vehicles. Great customer service and great people. Their knowledge and ability is top notch. I will always go to Hansen’s for my vehicle needs.

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Recommend Dealer
Yes
Employees Worked With
February 12, 2021

"Service department always takes good care of us. We bring..."

- Greensalad90

Service department always takes good care of us. We bring all of our cars there for many years now. They are trustworthy and do a great job.

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Recommend Dealer
Yes
Employees Worked With
Feb 15, 2021 -

Hansen Motor Company responded

Sure appreciate the time you took to let us know how we were doing. I'm glad to hear our service team has been treating you right. Hope to see you for your next vehicle maintance.

February 05, 2021

"Told me it was a 4 hr job until i got there. Then reduced..."

- Lawdawg16

Told me it was a 4 hr job until i got there. Then reduced it to 20 minutes. Then they hounded me for a review. The job was done. I do not know the quality because I’m not sure what they did. It was a recall on the truck, so price is based. I typically give 3 or 4 unless it was an exceptional job. Most places are not fond of those so i often don’t respond. I don’t like being hounded, so they lost a star for that.

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Recommend Dealer
No
Employees Worked With
Unknown
Feb 15, 2021 -

Hansen Motor Company responded

We apologize that we sent you what felt like an unacceptable amount of review requests. General Motors sends out a review request along with our dealership asking for a quick review of your experience so we can always aim to improve our services. All review e-mails should have an opt-out link to click in the body of the request so that you don't get hounded in your terms if you would like no further communication. I'm glad the repair was done and completed in a timely fashion. Have a great day.

February 04, 2021

"Hansen Motor company is awesome! They have great..."

- dodi

Hansen Motor company is awesome! They have great service and great prices! They are super fast too! I would highly recommend. They go above and beyond.

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Recommend Dealer
Yes
Employees Worked With
February 02, 2021

"The service at Hansen motors is professional, precise and..."

- jpanter

The service at Hansen motors is professional, precise and trustworthy. They always make sure I understand what needs to be taken care of and give me options to accomplish the task. If I need a ride for a long wait it is provided. When I bring my vehicle in for a wash, they quickly take care of my request. The whole experience always makes me want to return when I need maintenance or something broke. I love working with Hansen Motor!

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Recommend Dealer
Yes
Employees Worked With
January 26, 2021

"Very helpful answered all questions very friendly price..."

- alstromkim

Very helpful answered all questions very friendly price was kinda expensive to replace the remote since my warranty had expired but fixed in a timely matter. Thanks

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Recommend Dealer
Yes
Employees Worked With
January 21, 2021

"Cody and Tyler are great to get my vehicle worked in and..."

- Brent

Cody and Tyler are great to get my vehicle worked in and fixed.I had a nail in my tire. Whenever I need work done they get me scheduled. Thank you

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Recommend Dealer
Yes
Employees Worked With
January 21, 2021

"They always treat me well in the service department okay..."

- jamesbaty

They always treat me well in the service department okay okay okay okay okay okay okay okay okay okay okay okay okay ok okay okay

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Recommend Dealer
Yes
Employees Worked With
January 21, 2021

"It feels like this is truly a rare dealership that is not..."

- stuartfamilie47

It feels like this is truly a rare dealership that is not just interested in selling more cars or selling more service opportunities. They genuinely care about the customer.

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Recommend Dealer
Yes
Employees Worked With
1
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