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Hansen Motor Company - Service Center

Brigham City , UT

4.7
935 Reviews
Call Service Center (435) 723-5255

935 Reviews of Hansen Motor Company - Service Center

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April 21, 2022

Overall service was pretty good lack of communication between service scheduling and payroll was not notified when service was done More

by downtree1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Hansen Motor Company responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

April 21, 2022

drive from west Bountiful to get service all felt that the service department was professional and friendly More

by john.thiros
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Hansen Motor Company responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

April 21, 2022

Went in for an oil change and waited. Was greeted and treated like family. Completed the job in less than I expected. Spencer is a great asset to Hansen More

by david7231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
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Apr 22, 2022 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, David, and we are thrilled that you found your experience with Spencer to be a positive one at Hansen Motor Company. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

April 20, 2022

They completed my car in the time frame in which they gave and even washed my vehicle More

by kevin@kblumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2022 -

Hansen Motor Company responded

Kevin, We are very happy to hear Cody provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

April 18, 2022

I just had a tow truck come. They were good to let me know they were on the way and when they were driving up. They came in the time that they said they would. More

by gutts61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy ? Tow truck driver.
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Apr 19, 2022 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

April 14, 2022

Great people and treat you with respect and bend over backwards to make things right. Definitely recommend using Hansen’s for all your automotive needs! More

by glenn19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Hansen Motor Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Glenn, for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

April 13, 2022

After supposed tire balance and rotation and 80,000 mile maintenance, all tires now have various tire pressures and the check engine light is now on. More

by lewistp3
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dropped it off ans left the key. The person who called to let me know it was done did not identify himself.
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Apr 17, 2022 -

Hansen Motor Company responded

Hello, my service team said they were able to get your car back in and resolve any concerns, after scanning the computer finding that the check engine light was an O2 sensor. If our service was not perfect, please call and let me know. Again we apologize for the need to get your car back a second time. Thanks, Matt Hansen 435-226-1012

April 12, 2022

They came out on a AAA call. The gentle man was quick, kind and professional. He jumped my battery and got me on my way. More

by Carrotiscool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name
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Apr 13, 2022 -

Hansen Motor Company responded

We appreciate your business and our team looks forward to serving you again soon! Matt Hansen Matt@hansenmotors.com

April 12, 2022

Marcus Stewart was great. He rescued my F-350 in most professional and skilled manner. More

by toonecu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Steward
Report | Print
Apr 13, 2022 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marcus, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

April 07, 2022

The service department is friendly and efficient. This time I had 2 vehicles serviced and they were able to accommodate me with appointments. More

by gjbraegger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

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