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Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,971 reviews

November 08, 2019

Always Been Great!!!! I have brought 3 cars from them the service has always been great!!!! When I carried one of the cars to be serviced the service was friendly and fast! More

by Philj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Abril, Anthony Manning
Nov 10, 2019 -

Harbin Automotive responded

It was a pleasure to read about your third car-buying experience at Harbin Automotive. Congratulations on your new vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future!

November 07, 2019

Purchased 2015 Lincoln, I had a great experience, my salesman was Mark Warren, he took time to let my wife and I drive several vehicles, when we settled on the one we wante More

by RWEBB.1110
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Zach Abril
Nov 10, 2019 -

Harbin Automotive responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.

November 07, 2019

Fantastic Experience I couldn’t have asked for a better new vehicle purchasing experience. My expectations were exceeded from the first moment I walked on to the lot to t More

by TEDJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Abril, Anthony Manning
Nov 10, 2019 -

Harbin Automotive responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our staff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

November 06, 2019

Oil change When I got there someone met me at the car. Took vehicle right back, was very courteous and friendly. Quick service. Definitely going back again! More

by GGMARTIN0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Nov 06, 2019 -

Harbin Automotive responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service.

November 06, 2019

Oil change and service update. Almost 200,000 miles on vehicle. They do a great job keeping it top running condition. Highly recommend for quality service. More

by PATRICKTAYLORCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Nov 07, 2019 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

November 04, 2019

Outstanding professional service. The service and customer support I received from all the Harbin employees was amazing, espcially Anthony Gibson. Anothony ensured all my questions wer More

by MONTYHILL821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Anthony Gibson, Win Harbin, Bobby Card
Nov 05, 2019 -

Harbin Automotive responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

November 02, 2019

GREAT JOB ON A COLD RAINY DAY I NEEDED SERVICE ON A RAINY DAY WITH THE WIND BLOWING AND IT WAS HALLOWEEN TOO. THE HARBIN SERVICE DEPARTMENT WAS THERE TO GET THE JOB DONE. More

by DOUGECLARK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Craig Davis, Zach Abril
Nov 04, 2019 -

Harbin Automotive responded

Douge, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly!

October 31, 2019

Purchase of new Truck Great service as always from the Harbin team. Always a pleasure to deal with them. Bobby has always been upfront and easy to deal with. More

by Joe151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning
Oct 31, 2019 -

Harbin Automotive responded

Hi Joe! Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! Bobby is an amazing team member and it’s great to hear his hard work is made known! Rest assured, that we will take your comments for further encouragement within the Harbin Automotive team. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Take care!

October 30, 2019

new car purchase I am a return customer with Mark Warren and would recommend him highly. He is very knowledgeable about my vehicle. He shows great patience. Great! More

by JENNYDEERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Oct 31, 2019 -

Harbin Automotive responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business

October 29, 2019

Pain free They all were really friendly very helpful. Jay went out of his way to find the right truck for us. He would pull a truck up we would look it over tes More

by KTWHITACRE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Zach Abril, Jay Penney
Oct 30, 2019 -

Harbin Automotive responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

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