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Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,971 reviews

October 18, 2019

a new car Anthong Gibson sold us a new fusion . Always go to Anthony Gibson when we bye a new car or truck . Our Daughter bought one from Anthony Gibson . We al More

by LKIVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Richard Edmonson, Lorreta Painter, Laura Ryan
Oct 20, 2019 -

Harbin Automotive responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. We look forward to working with you, your family, and your friends in the future.

October 17, 2019

Steve McClure is great I was treated very good and he listened to what I wanted he was quick to help me with all my questions I bought a new car and was not planning on buyi More

by MARYHODGE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McClure, Zach Abril, Lorreta Painter
Oct 18, 2019 -

Harbin Automotive responded

Thank you, Mary! We are very grateful to receive your five-star rating and review! Trust is a vital key to creating a successful car-buying experience and Steve is a great example of demonstrating this quality. We are grateful to know he provided you with a five-star experience and we look forward to seeing you again soon! Until next time, enjoy your new car!

October 16, 2019

Bad salesman Not happy with truck/Salesman Ty/or dealership I have found another dealership that has a 3 day or 300 mile buy back guaranteed and will work with me More

by bobbyray329
Recommend Dealer
No
Employees Worked With
Zach Abril
Oct 16, 2019 -

Harbin Automotive responded

Hello Bobby, thank you for your feedback. We do not take it lightly if a customer is unsatisfied with their experience. Here at Harbin Automotive, we’ve always been known for our top-notch service and it's discouraging to know you felt your time with us to be subpar from five stars. Our team cares tremendously for our guests and hopes you would consider returning in the future.

October 14, 2019

Sales experience We had a great buying experience at Harbin in Scottsboro! The salesman was very friendly and knowledgeable. We will definitely recommend this place to More

by CKTOMLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Zach Abril
Oct 15, 2019 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

October 14, 2019

I wanted to like my Harbin experience. I purchased a 2014 Mustang in September from Harbin that I was led to believe was in "excellent" condition. After purchase it was discovered that a) t More

by DARREN.MOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Mcallister, Bobby Card, Craig Davis, Devan Bordner
Oct 15, 2019 -

Harbin Automotive responded

It's discouraging to hear about the negative experience you believed to have had with our team. We pride ourselves in our service department’s ability to provide world class customer service and truly hope you would consider returning to us in the future.

Oct 15, 2019 -

DARREN.MOTT responded

I am not sure you read that review very closely. There will not likely be another service appointment.

October 11, 2019

Friendly Service No hassle buying, friendly staff, quality buying experience. They make you feel like family and very helpful with your questions. I would recommend H More

by TIMGILLISPIE1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Zach Abril, Anthony Manning
Oct 11, 2019 -

Harbin Automotive responded

Thank you so much for taking the time to share your kind words about your experience at Harbin Automotive! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Regards, Harbin Automotive Team

October 11, 2019

I'll Be Back Again! 👍😊 Warm Welcoming & Happy, Genuine, Positive & Good Vibes with All folks there. No shame, no hassle. Constant care & support. Easy in, eas More

by SHARON.CURTIS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Angela Owens, Bobby Card, Zach Abril
Oct 11, 2019 -

Harbin Automotive responded

Hi Sharon! Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! We enjoy making our guests feel at home as if they’re a part of our family and it brings us great joy to know you’ve experienced exactly that during your visit! Feel free to visit us again anytime! It would be an honor to assist you again in the future! Until then, take care!

October 10, 2019

Easy Purchase Very easy. The vehicle I wanted was on the lot. Worked out financing and trade and was finished. Would recommend to friends and family. Will proba More

by THEGREENSHEEP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Wilson, Zach Abril
Oct 10, 2019 -

Harbin Automotive responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless.

October 09, 2019

Love working with them I have bought more than one new vehicle from Harbin Ford and have never been disappointed. I love the people there and the building. Very helpful an More

by Lisa Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Abril
Oct 09, 2019 -

Harbin Automotive responded

Hello Lisa, we appreciate you for taking the time to write this review! Our staff is passionate about providing top-notch customer care for our guests and it's awesome to know this passion continues to shine through! We strive to take the time and effort to build lasting relationships so that we may assist our customers for many years to come. Our team looks forward to seeing you again soon! Have a wonderful rest of your day!

October 09, 2019

Would definitely recommend. I enjoyed dealing with Mr Bradford and Harbin Ford of Scottsboro AL. I have already told multiple people to give Harbin’s a try before going anywhere More

by ANGELAWILLIS1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card, Zach Abril
Oct 10, 2019 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

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