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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

September 26, 2019

Great dealership! They are always up front and honest with me and the staff is awesome. The only negative thing I think is the $120 diagnostic fee to determine what is More

by dgamble1704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Sep 26, 2019 -

Harbin Automotive responded

Thank you for leaving this great review for our team! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit us for any of your future automotive wants and needs. Whether it be a car-buying or service experience, Harbin Automotive is here to assist you! Take care!

September 25, 2019

Wonderful Service Every time I bring my car in with issues from minor to major. I always get incredible service. As a woman I have never felt dum for any question I ask More

by Nicole B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Chad Mcallister, Zach Abril, Laura Ryan
Sep 25, 2019 -

Harbin Automotive responded

Thank you so much, Nicole! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Warm regards, The Harbin Automotive Team

September 21, 2019

Customer service Had 2 recalls done and an oil change and had my car back the same day. Everyone was really nice and Brandon was very helpful! More

by CARPENTER_TIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 24, 2019 -

Harbin Automotive responded

Thanks so much for the nice review! We really appreciate this feedback and we’ll be certain to share your compliments to Brandon and to the rest of the staff. We pride ourselves on offering high quality customer service, and we’re glad we were able to take care of you. It was our pleasure. Warm regards, The Harbin Automotive Team

September 20, 2019

Best deals in the area; fast, friendly service I have been with Harbin for several years now. I don't go anywhere else now; I trust them implicitly in both sales and service. More

by BAMAHODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Win Harbin
Sep 20, 2019 -

Harbin Automotive responded

Wow! Thank you very much! Your feedback reflects our team’s dedication and makes Harbin Automotive stand out from the rest! Trust is a vital key to creating successful experiences with vehicle purchases/services and our staff members have always stood to this key principle. We enjoy making our guests feel at home as if they’re a part of our family and it brings us great joy to know you’ve experienced exactly that during your visit! Feel free to visit us again anytime!

September 20, 2019

It was very timely. It was very timely and they have an awesome waiting area. Everyone was very nice and checked to make sure the customers had any questions and answere More

by SANDY35768
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Sep 20, 2019 -

Harbin Automotive responded

Thank you very much, Sandy! We enjoy creating an enjoyable atmosphere for our guests where they can feel comfortable and well taken care of. Going above and beyond for our guests is what we stand for here at Harbin Automotive and we're glad you experienced exactly that! Please feel free to visit us whenever you may be in need of automotive assistance. Our team would be more than happy to assist you!

September 20, 2019

great job Just had a simple oil change. I had an appointment and they took my truck in right away and before you know it, the truck was ready. I always chat wit More

by MLACOMB743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Sep 24, 2019 -

Harbin Automotive responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Warm regards, The Harbin Automotive Team

September 19, 2019

Engine Light Diagnostics Test Tech Installed Part For RO 329004 Fixed My Problem Repair Was Fast Wait was around 45 min. Or Less Tech Was Professional And Friendly Great Service More

by bdboop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Sep 20, 2019 -

Harbin Automotive responded

Thank you for allowing us to work on your vehicle, and thank you for the five-star review! We certainly appreciate your business, and hope to see you again soon! Drive safely! Sincerely, The Harbin Automotive Team

September 18, 2019

Glad for clear diagnostics of my problem Had weird things going on when I tried to start the car. Went to auto store to have battery tested. They said it was fine. Harbin guys found it was More

by DTRPAULSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Sep 19, 2019 -

Harbin Automotive responded

We appreciate you leaving this feedback. We're so glad we were able to take care of your automotive needs. Best, The Harbin Automotive Team

September 17, 2019

Great service! The sales team at Harbin is amazing. They are not pushy like some places I have went in the past. They want you to be completely comfortable and confi More

by KeyHickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Jay Penney
Sep 17, 2019 -

Harbin Automotive responded

Thank you very much for leaving us this review! It’s inspiring to know that we’ve made a positive impact on you! Your feedback reflects our team’s dedication and makes Harbin Automotive stand out from the rest! we believe trust is key and enjoy forming long-lasting relationships with our customers! It was a pleasure to assist you and we look forward to providing another five-star experience for you in the future! Until next time, take care!

September 17, 2019

Excellent, well informed, and courteous A. Manning and B. Card both helped me get the car I wanted at the best price possible. I would recommend anyone looking for a new car to visit Har More

by Toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning
Sep 17, 2019 -

Harbin Automotive responded

Toby - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Be well, The Harbin Automotive Team

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