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Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,971 reviews

August 28, 2019

Great purchase We are very happy with our purchase, and having Hunter Hall as our sales person was an extra bonus. Hunter worked with us on every detail, and during More

by CORY.HEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Hall
Aug 29, 2019 -

Harbin Automotive responded

Hi Cory, we’re really happy to hear about your positive experience with us! Reviews like yours inspire our Harbin Automotive team to continue going above and beyond for our customers and Hunter is a wonderful person who exemplifies this quality exactly! Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to assisting you again in the future!

August 28, 2019

Great experience If it wasn’t for Mark, Kindra and Michel I would have never bought a new car. Mark wasn’t pushy and actually knew about his products. Kindra always f More

by JPW_ARMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kindra and Michel, Mark Warren
Aug 29, 2019 -

Harbin Automotive responded

Wow! Thank you for the wonderful review! Mark, Kindra, and Michel are all incredible and we feel lucky to have them here with us at Harbin Automotive! Rest assured, that we will take your comments for further encouragement! We hope you would never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Have a wonderful day!

August 28, 2019

Very Happy Very happy with my purchase of a 2019 Ford Escape . The folks there are very accommodating, friendly and make purchasing a vehicle a great experience. More

by VDKAROBIN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Wilson...Kindra wilson, Mark Warren, Anthony Gibson, Bobby Card, Zach Abril, Anthony Manning
Aug 30, 2019 -

Harbin Automotive responded

Thank you for the glowing review and congratulations on your 2019 Ford Escape! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Respectfully, The Harbin Automotive Team

August 26, 2019

Great Very helpful and accommodating i will purchase my next vehicle there as well mark warren is a great sales man that gives you the best price at the ve More

by JERRYCWEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Aug 27, 2019 -

Harbin Automotive responded

Hello Jerry! It’s great news to hear we've provided you with an enjoyable, five-star worthy service experience! Mark is an incredible asset to the team and we feel grateful to know he took great care of you! Please feel free to visit Harbin Automotive again for any automotive wants or needs you may have! Have a wonderful day!

August 22, 2019

Van Purchase for our business Excellent experience. The staff was very knowledgeable and answered all of our questions and concerns. They were not pushy. I would not hesitate to More

by ROBINSHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Win Harbin, Tanner Harbin
Aug 22, 2019 -

Harbin Automotive responded

Hello Robin! It brings us much joy to know you've enjoyed your time with us! Our staff doesn't hesitate to go above and beyond for our guests and we're happy to know you experienced exactly this during your visit. We hope you love your new car and look forward to seeing you again soon! Regards, The Harbin Automotive Team

August 22, 2019

Good experience Was not hassled while making a selection and accommodating to questions. Good experience with Devan in sales all the way to Craig in the service depa More

by W_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Craig Davis, Devan Bordner
Aug 22, 2019 -

Harbin Automotive responded

Thank you for the wonderful review! It’s great to hear you had a memorable experience with us! Your feedback reflects our team’s dedication and makes Harbin Automotive stand out from the rest! We hope you never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Have a great day! Regards, The Harbin Automotive Team

August 22, 2019

Great experience They went out of their way to make sure I was satisfied and all my questions were answered. I would highly recommend Harbin Motor Company. More

by Bamagrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Win Harbin
Aug 22, 2019 -

Harbin Automotive responded

We appreciate you for taking the time to write this review! Please feel free to visit us for any of your future automotive wants and needs. Whether it be a car-buying or service experience, we would be happy to help you! Regards, The Harbin Automotive Team

August 21, 2019

Far above my expectations All personal were knowledgeable and very friendly. My service was excellent. Very friendly atmosphere around the dealership. I have used services at m More

by JARCHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike mayhan, missy beasley, Tom Vosen, Hoyt Harbin, Win Harbin
Aug 23, 2019 -

Harbin Automotive responded

Thanks for leaving such an awesome review! It’s always great to hear about our valued customers’ experiences! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. Please feel free to visit us for any of your future automotive wants and needs. Have a wonderful day! Regards, The Harbin Automotive Team

August 21, 2019

excellent experience I always trust Harbin Automotive for purchases and service. The staff is top notch, the service department is efficient, and I trust the leadership i More

by BAMAHODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Win Harbin, Tanner Harbin, Chad Mcallister
Aug 23, 2019 -

Harbin Automotive responded

Thank you very much for leaving us this wonderful feedback! Your needs are important to us and it’s awesome to hear that our staff was able to provide you with outstanding guidance! It’s always a pleasure to assist you and we look forward to providing another five-star experience for you in the future! Regards, The Harbin Automotive Team

August 20, 2019

Very Pleased My wife and I did a lot of our dealings thru the internet or phone calls to set up the meeting to purchase our new truck. All of this worked out well More

by MBYRUM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Jay Penney
Aug 20, 2019 -

Harbin Automotive responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, The Harbin Automotive Team

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