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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

August 15, 2019

experience at dealership somewhat helpful and nice it was a fair experience, although I purchased a vehicle on Tuesday 8/13/19 and am having to have work done today 8/15/19 on my used vehicle- tune up More

by gg42922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Aug 15, 2019 -

Harbin Automotive responded

Thank you for taking the time to leave us this review. Customer satisfaction has always been our top priority and it’s disappointing to hear you are feeling let down in that regard. Here at Harbin Automotive, we have always been known for providing top-notch service and we are happy to know you experienced exactly that. In addition, our team is known for paying close attention to detail and felt it was a pleasure to assist you. Should you be in need of future automotive assistance, please do not hesitate to reach out and let us know. We would be more than happy to help!

August 13, 2019

Great Staff The Service Department is second to none. Laura and Loretta will work above and beyond to get your car or truck right. Mark Warren is a great salesma More

by mstout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Hoyt Harbin, Chad Mcallister, Lorreta Painter, Laura Ryan
Aug 13, 2019 -

Harbin Automotive responded

Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! It is inspiring to know we provided you with the top-notch service Harbin Automotive is known for. We are passionate about customer service and are grateful to know it continues to shine through! Feel free to reach out anytime, we are here to assist you! Have a wonderful day!

August 12, 2019

Vehicle service Had both vehicles serviced. Made appointments and was taken care of right away. Jordan was very friendly and a pleasure to deal with. There were so More

by RBANKS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Chad Mcallister
Aug 12, 2019 -

Harbin Automotive responded

Thank you for taking the time to leave us this rating and review! It is inspiring to know we provided you with the top-notch service Harbin Automotive is known for. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to assisting you again in the future! Have an awesome rest of your day!

August 12, 2019

Great service. I am always satisfied, they treat you nicely. We will continue to drive from Huntsville for sales and service because the people at Harbin treat you w More

by SENTRYLEGALNURSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McClure, Jordan Stewart, Missy Beasley
Aug 13, 2019 -

Harbin Automotive responded

Thank you very much for your wonderful rating and review! Our team is inspired to continue going above and beyond because of customers like you. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to assisting you again in the future! Have an awesome day!

August 10, 2019

Good Job They do their best to work with you, Schedule your appointments they work hard to get everyone done but if you're not scheduled fitting you in is hard More

by DOUGECLARK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Aug 12, 2019 -

Harbin Automotive responded

Thank you for taking the time to write about your experience with us, Douglas! We work very hard to provide each of our customers with a positive experience. Don't hesitate to contact us if there is anything else we can do for you.

August 09, 2019

Great experience buying my Mustang here. From my very first phone call about the car, I was treated very well and all my questions I had were answered before I made the trip to Scottsboro fro More

by DAVID_MOORE76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenna, Bobby Card, Anthony Manning
Aug 09, 2019 -

Harbin Automotive responded

Wow, thank you, David, for the five-star review! Our team is happy to hear about your experience because here at Harbin Automotive we are always striving to provide the best in customer service. Rest assured, that we will take your comments for further encouragement within our team. We look forward to being of service to you for any future automotive assistance you may need. Enjoy your new car!

August 07, 2019

Great Service I had the oil changed in my Traverse. Everyone was very courtesy and professional. I was very satisfied with how quick they serviced my vehicle. More

by DRD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Aug 07, 2019 -

Harbin Automotive responded

Thank you very much for the fantastic rating and review! It's awesome to know our team provided a quick and speedy service for you during your visit. We hope you would not hesitate to reach out, should you be in need of future automotive assistance! Have a wonderful day!

August 06, 2019

Wonderful experience I have visited Harbin’s service center three times for separate recalls on my vehicle. They are courteous, professional and efficient. I have no probl More

by suzlewis33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Aug 07, 2019 -

Harbin Automotive responded

Wow, thank you very much, for the incredible review! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Harbin Automotive is known for. Please feel free to visit us again for any automotive wants or needs you may have! Thanks again and take care!

August 02, 2019

Really good The team at harbin made me feel good about my purchase and did everything they could to help get me in my new truck awesome service More

by PATRICKMADDOX192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Devan Bordner
Aug 05, 2019 -

Harbin Automotive responded

Congratulations on your new truck, Patrick! Thank you so much for your wonderful feedback. We’re very happy to hear that you had a good experience and we were able to earn your business. If there is anything you need please don't hesitate to let us know! Regards, The Harbin Automotive Team

July 30, 2019

Ford f150was Was please with the sell person very good to in explaining the vehicle features and the no pressure in buying the vehicle and to get ready to drive o More

by PAWPAWBUTCH4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Mark Warren, Bobby Card
Jul 30, 2019 -

Harbin Automotive responded

Thanks for leaving such an awesome review! It’s always great to hear about our valued customers’ experiences! Our sales team is always eager to help and are the very core of what we do at Harbin Automotive. Please do not hesitate to reach out for any automotive wants or needs you may have in the future, we are here to assist you! Have a wonderful day!

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