Harbin Automotive

Overall pretty good Everyone was real nice and willing to answer questions. I thought they could’ve work with me alittle more once they saw my trade in but they didn’t. T Everyone was real nice and willing to answer questions. I thought they could’ve work with me alittle more once they saw my trade in but they didn’t. The truck I bought had a reasonable list price but my truck was worth more. Keep getting the best prices and I’ll keep using you. Thanks More

New 2019 Ford F150 Once again Harbin Ford has gone out of their way to selling me a truck. Not only did I really like them and have bought several other car (new and us Once again Harbin Ford has gone out of their way to selling me a truck. Not only did I really like them and have bought several other car (new and used) from them. Devan, Hunter and Jay, are people that did told me straight and did not push me into anything. I would highly recommend them to everyone. Harbin ford is a place you need to buy from. I would rate them higher but it will only let me give 5 stars. I have already been bragging on them to everyone that I meet and know, and being a police officer I run into a lot of people. The only problem I had (nothing to with Harbin) but the bed liner by LINE-X. They did not do a real good job on the tailgate part, took them several days to do it, and took my patrol car key fob out of the truck (I am sure it was by accident). My next purchase is going to be something for my son he will be old enough very soon, and yes I will be getting it from Harbin Ford and Devan, Hunter and Jay...see ya'll soon, and thanks. More

My day going to service. I started out taking my F-150 to the service center for a routine service and check-up and thinking about looking at some possible new truck(s) for a I started out taking my F-150 to the service center for a routine service and check-up and thinking about looking at some possible new truck(s) for a future upgrade for my travel trailer (RV). While at the dealership I was informed that my battery was not up to par, so I asked them to replace it. I was beginning to look at some trucks when Lee Bradford (sales) came by and offered his help. I told him what I was looking for and he said he had just the item out in the parking lot. As they say the rest is history. It was fast and painless. More

Oil change Always friendly and courteous. Always gives a description as to what needs to be done to my vehicle at a specific date. It is needed. Always friendly and courteous. Always gives a description as to what needs to be done to my vehicle at a specific date. It is needed. More

Outstanding!! Top notch overall experience and dealership atmosphere. We never felt pressured at all and all of our questions were answered. I cannot say enough a Top notch overall experience and dealership atmosphere. We never felt pressured at all and all of our questions were answered. I cannot say enough about everyone we came in contact with!! More

Easy! The quickest and easiest I've ever bought a car. I would highly recommend them very professional. The dealership was nice and clean. An overall gr The quickest and easiest I've ever bought a car. I would highly recommend them very professional. The dealership was nice and clean. An overall great experience. More

Reasonable to Work With Devan was helpful and easy to work with. Answered my questions promptly with no issues. They were not too pushy on selling extended warranty. They d Devan was helpful and easy to work with. Answered my questions promptly with no issues. They were not too pushy on selling extended warranty. They didn't try to add any hidden charges, the price they told me on the phone is what I paid. I was only at the dealership about 1.5 hours total, including test drive. I purchased from out of state (FL) and they were very quick in sending the title and tax information to Duval County, Florida and I was able to to purchase my tag at my tax collector's office just 1 week after I purchased the vehicle. Devan also filled my tank before I left which was really nice for an F-150 with a 36 gallon tank. I have had the vehicle a month with no issues so far. More

Ford Explorer Recently purchased a Ford Explorer from Harbin. A hassle free experience. I was a previous customer of Harbin and my repeat purchase process was jus Recently purchased a Ford Explorer from Harbin. A hassle free experience. I was a previous customer of Harbin and my repeat purchase process was just as good as the first tome. Jay Penney was the sales person I worked with. Jay was very knowledgeable of the product and very easy to work with throughout the entire transaction. My experience was such that Jay Penney and Harbin Ford will be my first choice for any future Ford product purchases. Maximum kudos to the Harbin team! More

Very good experience. Our experience at Harbin was excellent. We got a great truck at a great price and our salesman was easy to work with. I highly recommend them to anyon Our experience at Harbin was excellent. We got a great truck at a great price and our salesman was easy to work with. I highly recommend them to anyone looking for a great deal and excellent customer service. More

Ford F 250 2003 I drove around 60 miles to Harbin when I got out I was meet with nice friendly customer service told them what I was thier for and a few minutes later I drove around 60 miles to Harbin when I got out I was meet with nice friendly customer service told them what I was thier for and a few minutes later it was pulled up front for me to look over and test drive an after that we come back we where making a deal got what I wanted for the price that I wanted to pay thanks to salesman Jay penny for nice friendly customer service and care More