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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

June 30, 2019

Good people that work to sell you a vehicle Awsome people. Great truck . They gave me a deal that no one else came close to. I would drive back there from Tennessee for my next vehicle More

by TSGILLEY101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card
Jul 02, 2019 -

Harbin Automotive responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We’re so happy to hear we were able to help you get the best deal possible. We would love to work with you again. Warm regards, The Harbin Automotive Team

June 26, 2019

Relaxed and friendly atomosphere The crew at Harbin Automotive made my buying experience very enjoyable. Very helpful, friendly and professional staff. They had all the paper work rea More

by CHARLESTYOUMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford
Jun 27, 2019 -

Harbin Automotive responded

That's awesome, Charles! Thank you for leaving us with a wonderful review! Your feedback reflects our team’s dedication and makes Harbin Automotive stand out from the rest! Lee is an absolute asset and we are grateful to know he got you into the perfect new car! Please do not hesitate to reach out for any automotive wants or needs you may have in the future, we are all here to assist you!

June 23, 2019

Purchase of auto and installation of accessories I purchased a 2019 Ford Explorer from Salesman Jay Penney. The whole process was pleasant and was handled very expeditiously. When I picked the veh More

by ROBBIEMCURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Jay Penney
Jun 24, 2019 -

Harbin Automotive responded

Hello Robbie! We appreciate you for taking the time to write this review. At Harbin Automotive we believe trust is a vital key to forming long-lasting relationships with our customers. Your needs are important to us and it’s awesome to hear that Jay was able to provide you with outstanding guidance during your vehicle search endeavors. We look forward to working with you again in the future and hope you have a wonderful day!

June 18, 2019

Excellent services by Jay penney The agent that help us with the purchase of the car was excellent. Very happy to do business with him. Jay Penney was very helpful More

by WAYLON_ROWELL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bobby Card
Jun 19, 2019 -

Harbin Automotive responded

Hello Waylon, we are thankful for your review and rating! Jay and our team are incredibly encouraged and inspired by your review, to continue working hard in order to provide our customers with the utmost care! Please do not hesitate to reach out, should you be in need of future automotive assistance. Thanks again, have a great rest of your day!

June 15, 2019

Grease hands We have never had a problem getting our truck serviced it they have always done a good job. But the one that did it this time had very greasey hands a More

by Granna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy ( in service)
Jun 17, 2019 -

Harbin Automotive responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, The Harbin Automotive Team

June 14, 2019

Great Experience It was a great no pressure purchase for me. The sales crew was very eager to help and very informative. I’ll definitely do business with them again. More

by SCOTTY HOLCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Devan Bordner
Jun 14, 2019 -

Harbin Automotive responded

Thank you for writing such a great review about your experience at our dealership! It's fantastic to know that we were able to make your car purchase experience a positive one. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Harbin Automotive Team

June 13, 2019

An enjoyable experience I enjoyed my whole experience of buying my truck at Harbin Automotive. Friendly atmosphere, got a great price on my F150. Jay Penney was extremely h More

by MMIDDLEB41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Jay Penney
Jun 13, 2019 -

Harbin Automotive responded

Hello! Thank you very much for taking the time to leave us a review and five-star rating! Jay is an incredible asset to our team and we are happy to know you think so too! Our team enjoys creating smooth car-buying experiences for our guests and it brings us joy to know this passion shines through! All of us look forward to assisting you again in the future, please do not hesitate to reach out! Congratulations on your F150!

June 13, 2019

Great buying experience! I recently purchased a new F-150 from Harbin Ford and couldn't be happier with the experience. Very knowledgeable and low pressure staff, who went the More

by tiger4life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Devan Bordner
Jun 13, 2019 -

Harbin Automotive responded

Thank you so much for taking the time to let us know how happy you are with your purchase! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Harbin Automotive Team

June 04, 2019

Very smooth transaction I saw a new arrival on-line I was interested in. There were no pictures posted yet. They sent me pictures within 30 minutes of calling them and I set More

by CALVIN.INABINETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Devan Bordner
Jun 05, 2019 -

Harbin Automotive responded

Thank you for the awesome review, Calvin. Our staff works hard to go above and beyond for every customer so they can leave feeling satisfied and happy. To know we were able to accomplish that with you is very encouraging. On behalf of all of us at Harbin Automotive, we hope you enjoy your new truck for many years to come. Have a great day!

June 01, 2019

Tire purchase and oil services I want to say that the services I received were great. Melissa Dawn Beasley has been extremely helpful every time I've been. She is a great asset to t More

by DROBERTS5460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Lorreta Painter
Jun 03, 2019 -

Harbin Automotive responded

Hi and thanks for the great feedback! We're very happy that Melissa was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Harbin Automotive Team

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