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Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,971 reviews

July 03, 2019

Ford Explorer Recently purchased a Ford Explorer from Harbin. A hassle free experience. I was a previous customer of Harbin and my repeat purchase process was jus More

by LOU K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valorie Spurgin, Jay Penney
Jul 04, 2019 -

Harbin Automotive responded

Thank you for leaving us this great review, Lou. We are very happy to hear that we could provide you with a second vehicle purchase experience that was just as good or better as the first! Congratulations on your Ford Explorer! We will share your comments with Jay and we look forward to working with you again down the road. Take care! Best, The Harbin Automotive Team

July 02, 2019

Very good experience. Our experience at Harbin was excellent. We got a great truck at a great price and our salesman was easy to work with. I highly recommend them to anyon More

by DKELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Devan Bordner
Jul 02, 2019 -

Harbin Automotive responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and we look forward to working with you again in the future! Warm regards, The Harbin Automotive Team

July 01, 2019

Ford F 250 2003 I drove around 60 miles to Harbin when I got out I was meet with nice friendly customer service told them what I was thier for and a few minutes later More

by BROWNJERRY1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Jay Penney
Jul 02, 2019 -

Harbin Automotive responded

Thanks so much for leaving us this review and sharing your experience. We are happy to hear that Jay did everything he could to make your Harbin Automotive experience a great one! Congratulations on your Ford F 250, and we hope you will return to us with all your vehicle needs in the future! Warm regards, The Harbin Automotive Team

June 30, 2019

Good people that work to sell you a vehicle Awsome people. Great truck . They gave me a deal that no one else came close to. I would drive back there from Tennessee for my next vehicle More

by TSGILLEY101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card
Jul 02, 2019 -

Harbin Automotive responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We’re so happy to hear we were able to help you get the best deal possible. We would love to work with you again. Warm regards, The Harbin Automotive Team

June 26, 2019

Relaxed and friendly atomosphere The crew at Harbin Automotive made my buying experience very enjoyable. Very helpful, friendly and professional staff. They had all the paper work rea More

by CHARLESTYOUMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford
Jun 27, 2019 -

Harbin Automotive responded

That's awesome, Charles! Thank you for leaving us with a wonderful review! Your feedback reflects our team’s dedication and makes Harbin Automotive stand out from the rest! Lee is an absolute asset and we are grateful to know he got you into the perfect new car! Please do not hesitate to reach out for any automotive wants or needs you may have in the future, we are all here to assist you!

June 23, 2019

Purchase of auto and installation of accessories I purchased a 2019 Ford Explorer from Salesman Jay Penney. The whole process was pleasant and was handled very expeditiously. When I picked the veh More

by ROBBIEMCURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Jay Penney
Jun 24, 2019 -

Harbin Automotive responded

Hello Robbie! We appreciate you for taking the time to write this review. At Harbin Automotive we believe trust is a vital key to forming long-lasting relationships with our customers. Your needs are important to us and it’s awesome to hear that Jay was able to provide you with outstanding guidance during your vehicle search endeavors. We look forward to working with you again in the future and hope you have a wonderful day!

June 18, 2019

Excellent services by Jay penney The agent that help us with the purchase of the car was excellent. Very happy to do business with him. Jay Penney was very helpful More

by WAYLON_ROWELL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bobby Card
Jun 19, 2019 -

Harbin Automotive responded

Hello Waylon, we are thankful for your review and rating! Jay and our team are incredibly encouraged and inspired by your review, to continue working hard in order to provide our customers with the utmost care! Please do not hesitate to reach out, should you be in need of future automotive assistance. Thanks again, have a great rest of your day!

June 15, 2019

Grease hands We have never had a problem getting our truck serviced it they have always done a good job. But the one that did it this time had very greasey hands a More

by Granna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy ( in service)
Jun 17, 2019 -

Harbin Automotive responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, The Harbin Automotive Team

June 14, 2019

Great Experience It was a great no pressure purchase for me. The sales crew was very eager to help and very informative. I’ll definitely do business with them again. More

by SCOTTY HOLCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Devan Bordner
Jun 14, 2019 -

Harbin Automotive responded

Thank you for writing such a great review about your experience at our dealership! It's fantastic to know that we were able to make your car purchase experience a positive one. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Harbin Automotive Team

June 13, 2019

An enjoyable experience I enjoyed my whole experience of buying my truck at Harbin Automotive. Friendly atmosphere, got a great price on my F150. Jay Penney was extremely h More

by MMIDDLEB41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Jay Penney
Jun 13, 2019 -

Harbin Automotive responded

Hello! Thank you very much for taking the time to leave us a review and five-star rating! Jay is an incredible asset to our team and we are happy to know you think so too! Our team enjoys creating smooth car-buying experiences for our guests and it brings us joy to know this passion shines through! All of us look forward to assisting you again in the future, please do not hesitate to reach out! Congratulations on your F150!

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