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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

June 01, 2019

quick and courteous This is the second or third car we've bought at Harbin and I was pleased with how fast we got through the buying process and how courteous all the sta More

by Spang
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Jay Penney
Jun 03, 2019 -

Harbin Automotive responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Harbin Automotive Team

May 30, 2019

Friendly Dealership I bought a used 2013 Highlander from Harbin Automotive. I drove in from Fayetteville, TN (1 hour away). Everyone was so helpful and Manning did a grea More

by HPCURTIS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Bobby Card, Anthony Manning
Jun 01, 2019 -

Harbin Automotive responded

Hello Curtis! Thank you for leaving such an amazing review and rating for Manning and our team here at Harbin Automotive! We are very encouraged by your feedback and are motivated to continue going above and beyond for our customers! Please feel free to visit us again anytime for all of your automotive needs! We hope you have a fantastic rest of your day!

May 30, 2019

Oil change, car wash Oil change was unremarkable, service personnel very efficient and nice. Truck wash... not worth the money; had to clean the windshield, bugs, wheels, More

by JW.WILCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy
May 30, 2019 -

Harbin Automotive responded

Thank you for the amazing rating, customer feedback is always important to us! All of us at Harbin Automotive enjoys working hard to provide the top-notch customer service we are known for and believes trust is a vital key to forming long-lasting relationships with our customers. Please let us know how we can get five-stars the next time you visit, our team would be more than happy to assist you! Have a great day!

May 30, 2019

Trans fluid change Okay.Left car at dealership. Was supposed to receive call when ready. Never got called. Waited 5 hours for message. Nothing. Called dealership. Got vo More

by steveginn.al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember bames
Jun 02, 2019 -

Harbin Automotive responded

Thank you for providing us this feedback. At Harbin Automotive, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can work together to make things right, so please contact us at your convenience. Best, The Harbin Automotive Team

May 28, 2019

F-150 purchase I came down from Knoxville TN because the dealership had much better deals than back home. Blake was very helpful showing all of the new features of More

by POPE1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Bobby Card
May 28, 2019 -

Harbin Automotive responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Harbin Automotive Team

May 24, 2019

Well priced vehicle Wouldn’t have found my new car if Will never mentioned it. I love it. Great prices on vehicles. We drove all the way from Huntsville just to check out More

by JANINE.MUSNIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Barham
May 24, 2019 -

Harbin Automotive responded

Thank you for the five-star rating, Janine! We greatly appreciate you for leaving feedback about your experience at Harbin Chevrolet. It's very encouraging to know your time with us went well, and that Will was able to make your trip well worth it! Thank you again, Janine and we hope you enjoy your new cars!

May 22, 2019

Easy Process Great customer service. Fastest automobile purchase by far. They had the car ready when I arrived. Test drive was easy. Took less than 30 minutes for More

by WILLIAMRLAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Penney
May 22, 2019 -

Harbin Automotive responded

Hi William! Here at Harbin Automotive, our team works hard to make the car buying process as smooth as possible and it's encouraging to know we've done so during your visit! All of us here at Harbin Automotive hope you enjoy your new vehicle for many years to come. Have a great day, William!

May 21, 2019

Mark Warren This was the second vehicle that Mark with which Mark assisted me. I enjoy dealing with a good Christian. Time seemed a little long but I am fairly More

by GEEENGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card
May 22, 2019 -

Harbin Automotive responded

Hello! We appreciate you for taking the time to write this review. We believe trust is a vital key to forming long-lasting relationships with our customers and are happy to hear Mark demonstrated exactly this quality. Your needs are important to us and it’s awesome to hear that our staff was able to provide you with outstanding guidance during your vehicle search endeavors. We look forward to working with you again in the future and hope you have a wonderful day!

May 21, 2019

Fair, quick, & easy! Best deal I found in the entire SE. I shopped over a dozen states and drove 365 miles to collect this vehicle. Outstanding service by the entire sta More

by Howie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Barham, Bobby Card
May 22, 2019 -

Harbin Automotive responded

Hi Howie, we’re really happy to hear about your positive experience with us. This makes Harbin Automotive stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and we look forward to assisting you in the future!

May 17, 2019

Bought awesome new truck Bought a nice 2011 f250. Very satisfied with the truck, ready to pull my camper with this big hoss! Thanks again you guys. See y’all next time I recko More

by JUSTINCLLOINS2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Bobby Card
May 17, 2019 -

Harbin Automotive responded

Thank you very much for the great review, Justin, we appreciate you taking the time to share your feedback! We always do our best to ensure our customers leave absolutely satisfied. Have fun adventuring in your new truck! We look forward to working with you again in the future for any of your automotive needs and wants!

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