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Harbin Automotive

Scottsboro, AL

4.6
1,970 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,970 reviews

May 21, 2019

Mark Warren This was the second vehicle that Mark with which Mark assisted me. I enjoy dealing with a good Christian. Time seemed a little long but I am fairly More

by GEEENGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card
May 22, 2019 -

Harbin Automotive responded

Hello! We appreciate you for taking the time to write this review. We believe trust is a vital key to forming long-lasting relationships with our customers and are happy to hear Mark demonstrated exactly this quality. Your needs are important to us and it’s awesome to hear that our staff was able to provide you with outstanding guidance during your vehicle search endeavors. We look forward to working with you again in the future and hope you have a wonderful day!

May 21, 2019

Fair, quick, & easy! Best deal I found in the entire SE. I shopped over a dozen states and drove 365 miles to collect this vehicle. Outstanding service by the entire sta More

by Howie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Barham, Bobby Card
May 22, 2019 -

Harbin Automotive responded

Hi Howie, we’re really happy to hear about your positive experience with us. This makes Harbin Automotive stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and we look forward to assisting you in the future!

May 17, 2019

Bought awesome new truck Bought a nice 2011 f250. Very satisfied with the truck, ready to pull my camper with this big hoss! Thanks again you guys. See y’all next time I recko More

by JUSTINCLLOINS2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Bobby Card
May 17, 2019 -

Harbin Automotive responded

Thank you very much for the great review, Justin, we appreciate you taking the time to share your feedback! We always do our best to ensure our customers leave absolutely satisfied. Have fun adventuring in your new truck! We look forward to working with you again in the future for any of your automotive needs and wants!

May 16, 2019

My 2016 F150 My buying experience at Harbin automotive was outstanding. Everyone was very nice and professional. I highly recommend Harbin automotive. The service More

by henrysg2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Win Harbin, Angela Owens, Craig Davis, Jay Penney
May 17, 2019 -

Harbin Automotive responded

Thank you for the outstanding rating and review, Henry! Our team knows that buying a car can be stressful and we pride ourselves on being able to provide customers with an easy and stress-free experience! It brings us joy to know Harbin Automotive was able to make things easy for you during your visit! Thanks again and have a wonderful day!

May 15, 2019

Great service. We got appointment right away.Car was taken in as soon as we arrived. Service in a timely manner.Everyone was cordial and service was great. More

by STFARLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa B,technician name unknown
May 16, 2019 -

Harbin Automotive responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Harbin Automotive Team

May 15, 2019

EXCELLENT!!!! Very nice and clean dealership. Great group of people. Blake Mayes is a very good sales associate, very knowledgeable & very helpful . I HIGHLY RECOMM More

by DAVIDWSTBRK53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Angela Owens
May 16, 2019 -

Harbin Automotive responded

Thank you for leaving us this great review! We are very happy to hear that Blake could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Harbin Automotive Team

May 09, 2019

Excellence at its best! Knowledgeable staff + outstanding customer service = Excellent experience. Mark Warren (Sales Associate) and Win Harbin (Owner) went the extra mile t More

by RICKS280Z
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Hancock, Mark Warren, Win Harbin, Bobby Card, Zach Abril
May 09, 2019 -

Harbin Automotive responded

Congratulations on your two new cars, Rick! Providing our customers with the best service we can offer is our goal. Here at Harbin Automotive, we will always go above and beyond in order to assure that you leave satisfied. We look forward to working with you again and hope you have a wonderful day!

May 08, 2019

Went in for oil change, left with broken car. Carried my Escape in for an oil change. Had the transmission fluid changed and tires rotated and a wash job, (which was only half don). While rotating More

by CharlesHall591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Ryan
May 13, 2019 -

Harbin Automotive responded

Thank you for leaving a review Charles. We’re very discouraged to hear about your visit. It is never our intent to make you or any of our customers feel like their time was wasted. We will take your feedback and use it to see what we can do to ensure that it never happens again. Our team hopes you will continue your business with us in the future. Have a wonderful day.

May 06, 2019

No appointment, no problem I didn’t have an appointment, but was in and out in a short period of time. The staff is very courteous and professional. Great servic. More

by RON.PACKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Chad Mcallister, Laura Ryan
May 06, 2019 -

Harbin Automotive responded

Ron, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Harbin Automotive Team

May 06, 2019

Staff was like wow. Great service I like harbins because they are down to earth country folks and always aim to please. I will definitely be back again in the future. More

by HANCOCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Win Harbin, Lorreta Painter
May 07, 2019 -

Harbin Automotive responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Harbin Automotive Team

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