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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

April 30, 2019

Great experience Huge thanks to Blake and Bobby for working with us on our purchase of our new 2019 Mustang. And for Ford for building a fantastic car. Been driving wi More

by MACH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Bobby Card
May 01, 2019 -

Harbin Automotive responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Harbin Automotive Team

April 30, 2019

Great Experience Came to Harbin to look for new Ford Expedition. There was lots of inventory to choose from and the sales team was very knowledgeable. Devan was very h More

by BRIDGETLEPLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Bordner
May 01, 2019 -

Harbin Automotive responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, The Harbin Automotive Team

April 30, 2019

Great Had a great experience dealing with Anthony, Bobby and Angela. They worked fast to get me in and out of the dealership. This is one of the best buyi More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Bobby Card, Anthony Manning
Apr 30, 2019 -

Harbin Automotive responded

Thank you so much for leaving such a great rating and review for us, Jake! Our team works very hard to exemplify the hard work and care that we put into our business, so it's always great to know that our hard work is paying off. Harbin Automotive is here for all of your automotive needs and looks forward to seeing you again in the future!

April 29, 2019

Lease car Took longer than I had hope but overall it was good. would recommend them to others. The sales people were helpful and very friendly. I would trade th More

by LARRY.KEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card
Apr 29, 2019 -

Harbin Automotive responded

Thank you for the amazing review, Larry! At Harbin Automotive we put the customer first and do our best to meet all their needs. We know that purchasing a new car can be difficult and we do our very best to make it as smooth as possible. Thank you for your time and we hope to see you again soon.

Apr 29, 2019 -

Harbin Automotive responded

Thank you for the amazing review, Larry! At Harbin Automotive we put the customer first and do our best to meet all their needs. We know that purchasing a new car can be difficult and we do our very best to make it as smooth as possible. Thank you for your time and we hope to see you again soon.

April 26, 2019

Timely and straightforward We decided to seriously consider a new truck the day before. I started searching local inventory and could not find anything I liked. I started search More

by MSLEENERTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Angela Owens, Bobby Card
Apr 29, 2019 -

Harbin Automotive responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Harbin Automotive Team

April 25, 2019

Who dropped the ball? I dropped my car off to be serviced. They was going to look at my transmission also. I left my car and walked to work. They had my vehicle 5 hours. I More

by Amber D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Mcallister, Laura Ryan
Apr 25, 2019 -

Harbin Automotive responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Harbin Automotive Team

April 24, 2019

Excellent great communications Great job from the whole team. Special thanks to Lee Bradford and Tanner Harbin. Very professional. Bought my vehicle 80 miles away over the phone More

by LECROIXS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Tanner Harbin
Apr 24, 2019 -

Harbin Automotive responded

Thank you for leaving such a great review! It's so great to hear that Lee and Tanner were able to provide you with a great car buying experience! Feel free to come in for anything that you may need in the future, we would be happy to serve you. All of us at Harbin Automotive thank you, and we hope you have a great rest of your day!

April 22, 2019

Nice staff They were very respectful and professional would definitely recommend them.Nice establishment quick quality work not pushy on having additional work d More

by RAYMONDHOLDER3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Anthony Gibson, Chad Mcallister, Angela Owens, Bobby Card, Craig Davis, Lorreta Painter, Laura Ryan, Anthony Manning, Jay Penney
Apr 23, 2019 -

Harbin Automotive responded

Thank you for leaving such a nice review, Raymond! We always appreciate hearing how our customer's visit went. Our staff strives to provide the best customer service that we possibly can, so it's great to hear that our team was able to do that for you. Feel free to come in for any automotive needs that you may have in the future. Thanks again Raymond, have a great day!

April 20, 2019

Very fast wit application Very friendly and courtesy have had to do service yet since i bought truck im sure it will be great as well definitely will buy there again More

by DMCLAIN287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Bobby Card, Jay Penney
Apr 22, 2019 -

Harbin Automotive responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Harbin Automotive. Congratulations on the new truck! If you have any further needs, do not hesitate to stop by for a visit. Best, The Harbin Automotive Team

April 19, 2019

We would not go anywhere else ! Great team ! They call you by name, they are professional. And they allow pets! They offer you a choice in drinks. You fee like family ! THANKS Bill More

by FAYEBATES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Holderville Missy Beasley, Anthony Gibson, Chad Mcallister
Apr 19, 2019 -

Harbin Automotive responded

Thank you for the great rating and review! Hearing how we provided our customers with the utmost customer satisfaction is great news. We strive to work closely with our customers to provide them an easy experience that is suited to their personal needs and wants. Thanks again, we hope you have a great day!

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