
Harbin Automotive
Scottsboro, AL
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Very quick and no hassle deal A little nervous as a first time customer after dealing with the same dealer in Florida for over thirty years. It turned out to be a pleasant experien A little nervous as a first time customer after dealing with the same dealer in Florida for over thirty years. It turned out to be a pleasant experience with no pressure or gimmicks. I would recommend them to anyone More
very helpful Always gets you in and out on timely manner. Answer questions over the phone. Call you if they find another problem than the one you took car in for Always gets you in and out on timely manner. Answer questions over the phone. Call you if they find another problem than the one you took car in for. More
long waiting line Over 3 hours to wait for oil change. Was not told it was no longer first come, first served, but any one with appointment would be placed ahead of m Over 3 hours to wait for oil change. Was not told it was no longer first come, first served, but any one with appointment would be placed ahead of me. If told, I would not have driven 25 miles from home just to sit that long. I would have gotten an appointment for another day and left. I have purchased several new vehichles from this dealer over the past 10 or so years and had them serviced at their service center. They never accept apts for oil changes. I will make an appointment hence forth, but the other customers that were complaining might not. More
very accomodating. good p r and follow up I was from out of town. They worked with me in order to get me into their dealership and out the door as quickly as possible. I was from out of town. They worked with me in order to get me into their dealership and out the door as quickly as possible. More
Great service Highly recommend harbin, they worked and worked to get me a great deal and keep my payment where I wanted it and I truly appreciate that. Great servic Highly recommend harbin, they worked and worked to get me a great deal and keep my payment where I wanted it and I truly appreciate that. Great service! More
Everything was great I would recommend this dealer to all my friends. They friendly and easy to work with. Thanks Jay for your help with getting my truck for me. I would recommend this dealer to all my friends. They friendly and easy to work with. Thanks Jay for your help with getting my truck for me. More
Great dealership! No pressure, very helpful and great selection of vehicles! Thanks for a great buying experience! Friendly staff and knowledgeable about the products t No pressure, very helpful and great selection of vehicles! Thanks for a great buying experience! Friendly staff and knowledgeable about the products they have to offer! More
Easy transaction Family owned dealership. Easy to work with. Personable sales team. Good selection of vehicles with reasonable prices. I received my paperwork very qui Family owned dealership. Easy to work with. Personable sales team. Good selection of vehicles with reasonable prices. I received my paperwork very quickly. They cleaned my vehicle and filled it up with gas, went over all the technology and asked if I had questions before drove away in my new vehicle. More
Very friendly and welcoming atmosphere! Mindy Jo-Sales and Rhett were extremely patient with me. Just awesome people! Management on the Ford side were also pretty impressive! Thank you for s Mindy Jo-Sales and Rhett were extremely patient with me. Just awesome people! Management on the Ford side were also pretty impressive! Thank you for so much for taking such great care of me! More
satisfactory all around I went in for a oil change and left with a new car. I just wanted to see what was available and the process was very easy . Jay Penny was the best sal I went in for a oil change and left with a new car. I just wanted to see what was available and the process was very easy . Jay Penny was the best sales agent I have ever delt with. I will return for my next purchase. More