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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

March 13, 2019

Easy friendly staff Great salesperson with Jay not pushy and was negotiable . All the staff were very personable. Would highly recommend Harbin in the future.Pleasyre to More

by Jk.edge04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Jay Penney
Mar 13, 2019 -

Harbin Automotive responded

Thank you for your awesome review! We are grateful that Jay assisted you in a positive way and helped to make your decision an effortless one. We hope to see you again for future visits!

March 13, 2019

Patience and Professionalism I had a great experience at Harbin. I highly recommend them for buying a car. The staff were all professional and patient with me throughout the proce More

by conteach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card
Mar 13, 2019 -

Harbin Automotive responded

Thank you for your review! We love getting feedback from our customers and hearing about their successful visits. We do hope to see you back again with us in the future!

March 13, 2019

Great experience at HarbinFord. We had a great experience shopping for a Suv at Harbin's. We traded our car for a Suv. The salesman was very professional and helpful. The first time More

by b_ejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Devan Bordner
Mar 13, 2019 -

Harbin Automotive responded

Thank you for your review! We're happy to hear that you were well taken care of during your visit with us and that you will continue to come back to us!

March 10, 2019

No pressure! Lee Bradford was our sales associate and it was a great buying experience! While we were car shopping we went under a tornado warning! He was very More

by Happy buyer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford
Mar 11, 2019 -

Harbin Automotive responded

Thank you for your awesome review! We are so happy to hear that you had a pleasant experience with us and that you were able to find a vehicle! We do hope you enjoy it and will continue to come back to see us for future visits!

March 08, 2019

Voluntary recall for exhaust issues Convenient appointment time. Actually took my car back a couple of minutes early and were finished much quicker than I anticipated. Nice waiting area. More

by suzlewis33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Mar 08, 2019 -

Harbin Automotive responded

Thank you for your review! We're happy to hear that you had a great experience with us. We look forward to your next visit!

March 08, 2019

Service my focus Hassel free i love them they do a great job getting oil changed and helping me keep up with what my car needs to stay running properly More

by ROBERTM.ARCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Mark Warren, Anthony Gibson, Win Harbin, Tanner Harbin, Chad Mcallister, Laura Ryan, Anthony Manning, Jay Penney
Mar 08, 2019 -

Harbin Automotive responded

We appreciate your review! We are glad to hear that you experience with us was a terrific one and we hope you will continue to visit us in the future!

March 07, 2019

Good experience The staff at harbins was very helpful. It really felt like they were trying to work with us to help us find the right vehicle and make a purchase. More

by caseyscarberry17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy jo Britt and Blake maybes, Angela Owens
Mar 07, 2019 -

Harbin Automotive responded

Thank you for your review! We are so happy to hear that you were well taken care of during your visit and that you found the perfect vehicle! Please come back to see us for future visits!

March 05, 2019

Great job My F-150 was due routine maintenance. I arrived at a good time and the service began within minutes of arrival. Everything was completed in a very rea More

by Pappy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 05, 2019 -

Harbin Automotive responded

Thank you for your review! We are happy to hear that your experience with us was great! Please come back to see us for future visits!

March 04, 2019

Recall Craig Davis was the guy that helped me. Very Kind and Efficient. He was very Professional and Prompt. My wait time wasn't very long at all. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Mar 04, 2019 -

Harbin Automotive responded

Thank you for your review! We're happy to hear that you were well taken care of during your last visit with us. We strive on providing on customers with the very best customer service and hearing that we are succeeding in doing that is great satisfaction. Please visit us again for future visits!

March 01, 2019

Everybody was very helpful it was a awesome experience When I went on line to look at trucks I clicked on the box where the lady pops up and asked if they could help me and I told her who I was and what I More

by ksauto2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember all the names but everyone I was in contact with spoke and made sure I had what I needed , Bobby Card, Jay Penney
Mar 04, 2019 -

Harbin Automotive responded

Wow! Thank you for your amazing review! We always want to treat our customers with the utmost respect and never make anyone feel less than important when interested in a vehicle. We're so thrilled to hear that you were treated with just that. We hope you enjoy your new vehicle and look forward to your next visit with us!

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