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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

February 11, 2019

I always love going to Harbin. All the employees at Harbin are very helpful. I love the service I always get there. Great employees and great service is hard to beat. More

by Lisa Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy who washed my car was awesome!, Zach Abril, Lorreta Painter
Feb 12, 2019 -

Harbin Automotive responded

Thank you, Lisa! We highly appreciate your review regarding your visit with us. We do hope you will come back to see us again in the future!

February 06, 2019

I've been super glued Horrible leadership and service department I have had this car down to the service department about 5 times they out sourced the back glass for a le More

by MARCUSHIGDON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Plus my car is filled with water stains my 99 solara have better enterior , Win Harbin, Tanner Harbin, Chad Mcallister, Anthony Manning
Apr 23, 2019 -

Harbin Automotive responded

Hello. It is never our intention for a customer to leave feeling unsatisfied. Our team is very discouraged to know that this is how your experience has been. We take customer feedback very seriously and want to thank you for bringing this to our attention. Have a great day.

February 04, 2019

Great Service! The service was awesome, even on a busy Saturday afternoon. They are friendly, and a clean service department. You can tell they really care about the More

by SSEARELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Feb 05, 2019 -

Harbin Automotive responded

Thank you for your positive review! We take great satisfaction in knowing that our customers have been well taken care of during their visits with us. We do hope to see you back again with us for future automotive services!

February 04, 2019

My GMC Everything was great, they got to it after about 10 minutes after I arrived. Finished in about 30-45 minutes, paid my bill and left. Quick service an More

by CRIMSONTIDE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter
Feb 05, 2019 -

Harbin Automotive responded

Thank you for your review! We're so happy you were provided with excellent customer that was quick and easy! Please come back for future visits!

January 31, 2019

Great Experience I had a great experience dealing with Devan Bordner. He was very helpful, and made the whole day worth the drive from Birmingham. I traded a Toyota More

by DBWAID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Bordner
Feb 01, 2019 -

Harbin Automotive responded

Thank you for your review! We appreciate our customers giving us great feedback about their visits!

January 31, 2019

They really care..... I traveled an hour to get to Harbin Automotive because they had Chevrolet and Ford on the same lot. I am slightly above average in height (6’9”), so l More

by GREGTRAVIS37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Anthony Manning
Feb 01, 2019 -

Harbin Automotive responded

We love this review! Thank you for taking the time out of your day to give us some positive feedback! We look forward to future visits from you!

January 31, 2019

Excellent service I recommend Harbin Ford’s service department. They treated me very well. If a person has any kind of problem, I hope they take their car to Harbin For More

by MARKW007A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Lorreta Painter
Feb 01, 2019 -

Harbin Automotive responded

Thank you for your review. We greatly appreciate our customers taking some time out of their day to leave us their thoughts! We hope you will come back again in the future!

January 29, 2019

BlueCar66 Never have a problem when I need service. The only thing is I would like to see all of the ladies that work at the service desk names be put on the s More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and two other ladies not sure of the names.
Jan 30, 2019 -

Harbin Automotive responded

Thank you for your kind review! We appreciate our customers taking the time out of their day to leave us their thoughts on their experience with us. We hope you'll continue to visit us in the future!

January 28, 2019

break fuiled great job on tell me about the change the fulies of breaks and tremission and more. they help set up the point award and show how to used it. More

by LKIVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Hoyt Harbin, Tanner Harbin, Richard Edmonson, Michael Curry, Rhett Butler, Chad Mcallister, Geoff Vosen, Lorreta Painter, Laura Ryan
Jan 28, 2019 -

Harbin Automotive responded

We love this review! Thank you for providing us with positive feedback and are happy to hear that we were able to help you out during your visit!

January 28, 2019

Super fast service Called about getting my truck in for some service and to my surprise I got to work with Craig and just a few months ago he sold it to me. Craig was ve More

by JTOWNSEND2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Jan 28, 2019 -

Harbin Automotive responded

We are thrilled to hear that you will keep continuing to come back to us for your automotive needs! Thank you for taking the time to leave such positive thoughts. Have a great day and we look forward to seeing you again!

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