
Harbin Automotive
Scottsboro, AL
Filter Reviews by Keyword
By Type
Showing 1,968 reviews
Very satisfied customer The service center is beyond excellent! friendly & always sufficient.... love their customer service!!!!! Highly recommend your company ! It's a plea The service center is beyond excellent! friendly & always sufficient.... love their customer service!!!!! Highly recommend your company ! It's a pleasure going in to get your vehicles work done... Technicians are very friendly and always try to satisfy customer needs to make sure that the work is done in an efficient time.. More
Service of pick up Wonderful people, very friendly and helpful. We love the 5 point inspection and being able to make appointments for our servicing needs. We absolutely Wonderful people, very friendly and helpful. We love the 5 point inspection and being able to make appointments for our servicing needs. We absolutely would recommend this dealer. More
Good experience general, except for misunderstanding. Great buying experience, EXCEPT that the car we ended up buying did not have a major safety feature we thought it did because we understood that since Great buying experience, EXCEPT that the car we ended up buying did not have a major safety feature we thought it did because we understood that since it was a Titanium it would have all those features, including the Ford Co-Pilot 360 evasive steering assist. We were comparing a SEL which had this feature with the Titanium, and we thought we would be getting this feature on the Titanium. Our experience with Harbin was excellent in every other way. Great people!!! More
Best Dealership period!! Anthony Manning and the whole ford group have always gone above and beyond. I have and will continue to always use them as my Dealership!! Anthony Manning and the whole ford group have always gone above and beyond. I have and will continue to always use them as my Dealership!! More
Great Neighborhood dealership Was a pleasure buying a car from Mark. Mark, and his associates were extremely courteous and easy to work with.Great locally owned neighborhood deale Was a pleasure buying a car from Mark. Mark, and his associates were extremely courteous and easy to work with.Great locally owned neighborhood dealership. More
Sales and Service Service-My experience with services was top notch. Did excellent work. Couldn't ask for better. Everyone I met acted like they were happy I was there Service-My experience with services was top notch. Did excellent work. Couldn't ask for better. Everyone I met acted like they were happy I was there and I feel everyone did all they could to make me happy. Very pleased and satisfied with service. I will be a returning customer. Sales-I felt sales service was a little tricky. Got price down where I needed, but I felt I needed to provide a high down payment and have gotten better interest rates. Other than that, the sales person was friendly and the sales assistant did a good job. Hopefully, when I return the sales process will be much easier. Thank you. Mr. and Mrs. Petty More
2017 Super Duty 22,500mi Service Other than the scheduled maintenance service, I was experiencing a front end vibration that another dealership failed to resolve on my previous servic Other than the scheduled maintenance service, I was experiencing a front end vibration that another dealership failed to resolve on my previous service. A Harbin Service tech immediately took my truck out for a test drive (which I love), then Chad reported back to me personally his findings and provided me his recommended solution and the cost to potentially resolve the problem. On my drive back home I was glad to feel that my issue was finally resolved! Thanks Harbin Ford and to the great service team you employ! More
Mustang It’s always great to deal with Anthony Manning and his team members . My son was very happy to receive this for Christmas . Thank wall for making it It’s always great to deal with Anthony Manning and his team members . My son was very happy to receive this for Christmas . Thank wall for making it happen More
Harbin sales and service They are always polite and try to please. They listen to what you are needing. Sales and service are always ready to serve customers. Employees are th They are always polite and try to please. They listen to what you are needing. Sales and service are always ready to serve customers. Employees are the best. More
Harbin Automotive They are the best in business, from client service to world class sales personals! The owners are great role models for the community and they repres They are the best in business, from client service to world class sales personals! The owners are great role models for the community and they represent all with class. More