Harbin Automotive

Wonderful Customer Service We were greeted immediately upon arriving and helped instantly. We were shown nothing but kindness and everyone we came into contact with was very fri We were greeted immediately upon arriving and helped instantly. We were shown nothing but kindness and everyone we came into contact with was very friendly. I would definitely reccomend the dealership to anyone and Anthony Manning especially. More

Always great service I brought my CMax in for its 10,000 mile service visit. Everything that needed to be done to maintain my vehicle was explained to me beforehand, inclu I brought my CMax in for its 10,000 mile service visit. Everything that needed to be done to maintain my vehicle was explained to me beforehand, including cost. Everyone was friendly and helpful. As always I received the quality of service I have learned to expect from Harbin Quicklane. More

Oil Change Never dread going to get service done on my car. I call set call and get appointment and never have any problems with the service. Never dread going to get service done on my car. I call set call and get appointment and never have any problems with the service. More

They are always helpful. They were willing to check my car and try to resolve my issues with my transmission and they were very transparent with the pricing and how long it wo They were willing to check my car and try to resolve my issues with my transmission and they were very transparent with the pricing and how long it would take. More

Excellent service The process of purchasing a new car was easy and excellent, service was outstanding. Devon was very helpful showing me all about my new car and helpi The process of purchasing a new car was easy and excellent, service was outstanding. Devon was very helpful showing me all about my new car and helping set up my phone app. More

My Convertible We recently purchased a 2017 convertible Camaro my first car ever to go to the bank and pay cash for it. My top had an issue beside needing new tires We recently purchased a 2017 convertible Camaro my first car ever to go to the bank and pay cash for it. My top had an issue beside needing new tires 3 days after purchase of this car. With several trips back and forth from Madison to scottsboro Al to replace the tires I paid for with a deal from the service department of one tire free then the issue with the top they took care of the top somewhat after sending me to Huntsville to rod custom. Ms Loreta came to my rescue and resolve and personal handle this issue herself after finding out the issue with the top was not resolve THIS DEALERSHIP SHOULD BE PROUD TO HAVE SUCH A GREAT PERSON ON THEIR STAFF Many thanks to Ms.Loreta More

A Great Experience The folks at Harbin sure do make it easy to buy a new vehicle! We had a great experience and after looking at several different dealerships and models The folks at Harbin sure do make it easy to buy a new vehicle! We had a great experience and after looking at several different dealerships and models of SUVs and dealing with different salesmen, Craig stood out as the guy we wanted to work with. Even Mr. Harbin came over to talk with us and made us feel like we were talking with family. Great service, great sales team, and a great new Ford Explorer! More

Awesome purchasing experience Sales and support staff were professional, courteous, and knowledgeable. Devan made our entire buying process enjoyable and pressure free. We will w Sales and support staff were professional, courteous, and knowledgeable. Devan made our entire buying process enjoyable and pressure free. We will without a doubt buy our next Ford vehicle from Harbin Automotive. More

Fast courteous service My explorer had to have some repairs done and the staff at Harbin was very helpful during the process. All the parts wasn't in but will be in soon so My explorer had to have some repairs done and the staff at Harbin was very helpful during the process. All the parts wasn't in but will be in soon so the can finish the repairs to my car. More

Great experience! We had a wonder experience at Harbin buying our new suburban! Craig was great and made sure we had everything we needed before we left. Everyone we de We had a wonder experience at Harbin buying our new suburban! Craig was great and made sure we had everything we needed before we left. Everyone we dealt with was so nice and helpful! We live an hour and a half away but it was well worth the drive for the small hometown feel at Harbin! More