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Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,971 reviews

September 26, 2018

Excellent Customer Service! Lee, Mark & Win were quick to find the vehicle we were after. We expected to have it within 3-5 days but they had it delivered within 24 hours. You More

by ESTES33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Mark Warren, Win Harbin
Sep 26, 2018 -

Harbin Automotive responded

Thank you for the review! We always appreciate hearing customer feedback! We're very pleased to know that Lee, Mark, and Win were able to make your experience with us a great one. If you have any automotive needs in the future, we’d be more than happy to be of service again. Thank you for your time and business. We hope you enjoy your new ride!

September 25, 2018

We love Hardin’s!!! This is the 3rd vehicle we have purchased from Harbins and it has been an easy hassle free experience each time. We love working with Anthony Manning More

by BROOK8367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Sep 25, 2018 -

Harbin Automotive responded

Thank you for the awesome review! We always appreciate hearing customer feedback! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. Thank you again, we look forward to working with you in the future!

September 25, 2018

Wonderful service! Anthony helped us with our purchase. He was so friendly & helpful! He made the whole process smooth & quick. We LOVE our new car! I highly recommend H More

by alhmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Sep 26, 2018 -

Harbin Automotive responded

Thank you for giving us this review. We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience. We're very pleased to know that Anthony took great care of you! We look forward to doing the same with you again.

September 25, 2018

Awesome best experience I ever had buying a car Dealership has friendly people and Craig was awesome when showing off the vehicle I purchased. Even when we ran into bumps someone was there that was More

by JACKIERPORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Angela Owens, Bobby Card, Craig Davis
Sep 25, 2018 -

Harbin Automotive responded

Thank you for giving us this review. We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience with us. We're very pleased to know that Craig took great care of you! We look forward to doing the same with you again.

September 21, 2018

Overall satisfied I was completely satisfied with how much help I had trading in my jeep wrangler for a new ford escape. Great service and nice people More

by ERIN.MEWSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Jay Penney
Sep 21, 2018 -

Harbin Automotive responded

Thank you for your feedback, Erin! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Thank you for your time and have a great day!

September 21, 2018

I had a great experience at Harbin Ford Jay Penney, at Harbin Ford helped me find the exact truck that I needed and wanted in a very short time. I told Mr. Penney what I was looking for and More

by JOHNJOHNSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Penney
Sep 24, 2018 -

Harbin Automotive responded

Thank you for your review, John! We're so happy to hear that Jay took great care of you. We hope you enjoy your new truck and see you again soon!

September 20, 2018

Great!! Harbin Ford has all of my business. They are easy to work with and understand that people work and they make purchasing a vehicle or just getting it s More

by BROOK8367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Laura Ryan, Anthony Manning
Sep 21, 2018 -

Harbin Automotive responded

We’d like to thank you for your feedback! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

September 20, 2018

Service Dependable work, with knowledge staff. Service center in convenient location and close to work. Purchased my vehicle from Harbin and liked how I was t More

by JUSTIN_D_FLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Jay Penney
Sep 21, 2018 -

Harbin Automotive responded

Thank you for your review! It’s so great to see that you feel our dealership is a 5-star worthy one. Our staff works very hard to ensure that each and every one of our customers leaves our dealership feeling satisfied and we’re glad we were able to do so with you. Thank you for choosing us, we would be honored to serve you again.

September 17, 2018

Awesome Service Awesome service and staff. Super helpful with everything! The waiting area was clean and comfortable to wait for your car to get serviced. I would hig More

by SSEARELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Sep 18, 2018 -

Harbin Automotive responded

Thank you for your awesome feedback! It’s great to hear that you had a memorable experience with us and thank you for praising our services. If you have any automotive needs in the future, we’d be more than happy to be of service again. Thank you for your time and business.

September 17, 2018

I was in and out in a short time. The people were helpful a The people were very helpful and knowledgeable about any questions I had. I was in and out quickly. I would highly recommend Harbin to anyone More

by ADSPORTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Win Harbin, Chad Mcallister, Bobby Card
Sep 19, 2018 -

Harbin Automotive responded

Thank you for your review! It’s great to hear that you had a memorable experience with us. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. Thank you for your time and business!

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