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Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,971 reviews

September 15, 2018

Used Toyota Tacoma I was very pleased with my experience at Harbin Ford. The staff was friendly and made the whole process easy. Would recommend purchasing a vehicle fro More

by TOTBISHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Craig Davis
Sep 18, 2018 -

Harbin Automotive responded

Thank you very much for your review of our dealership! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

September 14, 2018

Used Car Devan was great to work with, very knowledge about the truck that I bought and up front about the vehicle. I will use Devan again for any vehicle purc More

by SCLEMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Bordner
Sep 18, 2018 -

Harbin Automotive responded

Thank you for your feedback! We're very happy to hear that Devan was able to help you out. We hope to see you again soon!

September 14, 2018

Truck Purchase Anthony Manning is a great salesman to work with. Worked really hard to help us find the right truck. Highly recommended Salesman. He will be the one More

by Hometown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Manning, Tanner Harbin
Sep 18, 2018 -

Harbin Automotive responded

Thank you for the great review, we always appreciate hearing customer feedback! We're very pleased to know that Anthony was able to make your experience with us a great one. If you have any automotive needs in the future, we’d be more than happy to be of service again. Thank you for your time and business. We hope you enjoy your new ride!

September 13, 2018

Oil change I buy my own oil , I bought a gal jug , and 2 quarts , the car calls for 5 quarts . . No oil was returned that wasn’t needed for the car , . They star More

by CONSTANTINEJULI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Mcallister, Richard Edmonson
Sep 19, 2018 -

Harbin Automotive responded

Thank you for your feedback, we greatly appreciate it and will use your review to further improve. It is our commitment to give our customers the best value when dealing with us. We hope you will consider on giving us another chance in the future. Thank you again for your feedback and we hope you have a great rest of your day!

September 12, 2018

Car purchase Anthony Gibson is great and I will always deal with him. He's helped me purchase many cars. I haven't really had good luck with the service department More

by DEWAYNE.PRITCHETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Anthony Gibson
Sep 18, 2018 -

Harbin Automotive responded

Thank you for your review! Anthony is a viable staff member and we are pleased to hear that he was able to make things easier for you! We take pride in providing a hassle free experience and enjoy giving you such a positive experience! Harbin Automotive is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again.

September 12, 2018

Usual high quality service My wife brought the car in for oil change and tire rotation. She said she was waited on right away and the staff treated her very well and the car was More

by SCHROETTERDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Sep 18, 2018 -

Harbin Automotive responded

Thank you for your feedback! We do our very best to provide our customers with an enjoyable experience here at Harbin Automotive. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your wife's visit went. Thank you again, we look forward to working with you in the future!

September 11, 2018

Purchase of a used Ford F150 I recently bought a used 2017 Ford F150 STX and was very happy with the sales person and the overall dealership and I was happy with the good price I More

by BRADTROYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Sep 18, 2018 -

Harbin Automotive responded

Thank you for giving us this review. We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience. We're very pleased to know that Craig took great care of you! We look forward to doing the same with you again.

September 11, 2018

tires where bad didnt make it to 50,000 got some money off of new tires they said the tire senters could be the brain in care it just needed new tires More

by LKIVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoyt Harbin, Michael Curry, Rhett Butler, Chad Mcallister, Zach Abril, Laura Ryan, Geoff Vosen, Richard Edmonson, Anthony Gibson
Sep 18, 2018 -

Harbin Automotive responded

Thank you for giving us this review! We are glad to know that we were able to provide you with a great experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Thank you for your time and have a great day!

September 08, 2018

Timely and professional Checked all air filters. Brought the ones the technician thought needed replacing to me to see and let me make the decision on whether to replace it o More

by VGRIGGS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Wheeler, Win Harbin, Chad Mcallister, Mark Warren, Lee Bradford
Sep 18, 2018 -

Harbin Automotive responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Thank you for your time and have a great day!

September 07, 2018

Put the cap back! I service all my vehicles at QL - because of the limited options we have in Scottsboro. My advise to customers...check your caps before you drive away More

by KEITH.KODALEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorreta Painter, Laura Ryan
Sep 19, 2018 -

Harbin Automotive responded

Thank you for bringing this to our attention, Loretta. Customer satisfaction is always our top priority and we strive to do the very best in every situation. We hope you will consider on coming back for another visit in the future. Once again, thank you for your feedback and we hope you have a great rest of your day!

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