Harbin Automotive

Great Place Easy scheduling. Short wait period. Excellent service. Very friendly staff! I started to go someplace else but now I'm sure glad I didn't! Easy scheduling. Short wait period. Excellent service. Very friendly staff! I started to go someplace else but now I'm sure glad I didn't! More

Easy to deal with. From the internet sales staff to the salesman., and then the paperwork, this was a great experience. My family will definitely shop at Harbin again. From the internet sales staff to the salesman., and then the paperwork, this was a great experience. My family will definitely shop at Harbin again. More

Totally satisfied! There is a reason I have been a loyal Harbin Automotive customer for almost twenty years. Service and selection are awesome. When I decided to buy a n There is a reason I have been a loyal Harbin Automotive customer for almost twenty years. Service and selection are awesome. When I decided to buy a new vehicle I knew exactly where I would shop. Mark Warren saw to it that I got exactly the vehicle I wanted, made sure my test drive was satisfactory, and took plenty of time to be sure I understood how to operate all the technical aspects of my vehicle. Jamie Smith made sure I got the best possible deal on my trade-in (even better than I anticipated!). Troy Loyd assisted me in personalizing my warranty so that my protection plan is tailored to my needs. I left the proud owner of a 2018 Ford C-Max Hybrid. I feel like family at Harbin. I cannot imagine buying a vehicle anywhere else. And the Quicklane and Service department are both great! One stop for everything I need and service beyond expectations! More

Used purchase Harbin Ford had a great selection of used F-150s that drew me to their dealership from the Chattanooga area. My salesman, Jay, was awesome! He was Harbin Ford had a great selection of used F-150s that drew me to their dealership from the Chattanooga area. My salesman, Jay, was awesome! He was knowledgeable, friendly and not pushy at all, such a relief when dealing with car dealerships! They had just the F-150 I was looking for and at a very fair price. I would definitely recommend them to anyone looking for a new or used vehicle. More

Great fast car buying Craig was very easy and great to work with. I sent him the truck that I wanted and he sent me a detailed video of it to make sure it was to my liking. Craig was very easy and great to work with. I sent him the truck that I wanted and he sent me a detailed video of it to make sure it was to my liking. He even washed it for me and it rained before he was even able to let me see it. More

Second vehicle and same wonderful service This is by far the best dealership I’ve ever done business with. All the people are very friendly and willing to help in any way possible. This is by far the best dealership I’ve ever done business with. All the people are very friendly and willing to help in any way possible. More

Lincoln zephyr recall My car was taken in on Friday and was ready to be picked up on Saturday! We weren’t expecting the vehicle back until Thursday. My car was taken in on Friday and was ready to be picked up on Saturday! We weren’t expecting the vehicle back until Thursday. More

Was all around amazing Wouldn’t wait to go anywhere else for my car needs. Outstanding staff and mechanics. Clean environment everyone is friendly. High quality service! Wil Wouldn’t wait to go anywhere else for my car needs. Outstanding staff and mechanics. Clean environment everyone is friendly. High quality service! Will always get my business! More

Great Experience The Laura and Loretta on the Quick Lube desk are fantastic and knowledgeable people. I am well satisfied with the service techs performance. Geoff, Ch The Laura and Loretta on the Quick Lube desk are fantastic and knowledgeable people. I am well satisfied with the service techs performance. Geoff, Chad, and Mark Warren are my favorite persons at the dealership. More

Purchased 2018 Expedition After having a “not so pleasant” experience at a dealership in another city, we stopped by Harbin on the way home. Devan Bordner did everything in his After having a “not so pleasant” experience at a dealership in another city, we stopped by Harbin on the way home. Devan Bordner did everything in his power to help us and make us happy. He found the perfect vehicle for us in one day! More