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Harbin Automotive
Scottsboro, AL
1,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,969 reviews
June 07, 2018
Seemed unorganized Saw a truck on their website I was interested in. Called and spoke with Valorie and requested more information. Was told the truck was across town i Saw a truck on their website I was interested in. Called and spoke with Valorie and requested more information. Was told the truck was across town in detail and I would receive pictures and info soon. A couple of days passed and I never receive the info. Reached out to someone via chat on the website and was sent info on a different vehicle. Filled out an inquiry to have Mark contact me about the vehicle and never heard back. Have received multiple "follow-up" automated emails but never received the info I requested. Ended up purchasing elsewhere. More
by jon
Employees Worked With
Valorie and internet sales rep, Mark Warren
June 06, 2018
Oil Change Always friendly, fast getting the service done on my car. What I like is that they show you the filters or whatever needs to be replace before changin Always friendly, fast getting the service done on my car. What I like is that they show you the filters or whatever needs to be replace before changing it out. That is a plus for me. The don't know all of the employee's all that I have dealt with has always been so friendly and helpful. The service center is always clean. More
by Geri
Verified CustomerEmployees Worked With
Chad Mcallister, Geoff Vosen
June 03, 2018
very friendly, fast getting to service my car, the service dept took my car in quickly upon arrival, they kept me informed about my recall and even brought me a bottle of refreshing water the service dept took my car in quickly upon arrival, they kept me informed about my recall and even brought me a bottle of refreshing water More
by joline256
Employees Worked With
I don't remember names
June 03, 2018
Great experience Everyone was friendly and helpful. And all my questions were answered. They went over my choices and helped me make the best decision. And they also g Everyone was friendly and helpful. And all my questions were answered. They went over my choices and helped me make the best decision. And they also got me a good deal. More
by CINDYMARTIN93
Employees Worked With
Devan bordner he did and excellent job enjoyed working with him, Jay Penney
June 02, 2018
Every one done a great job Lee done a great job my came bought one from lee the same day Ronald farmer he said he was glad to work with him Lee done a great job my came bought one from lee the same day Ronald farmer he said he was glad to work with him More
by THOMASDAVIS359
Employees Worked With
Lee Bradford, Michael Curry
June 01, 2018
Great sales service. Great job by the Harbin team. A very friendly and relaxed buying environment. My salesman Craig was very knowledgeable about the vehicle I was buying Great job by the Harbin team. A very friendly and relaxed buying environment. My salesman Craig was very knowledgeable about the vehicle I was buying, and had answers to the questions we had. Would highly recommend for any vehicle purchases. More
by Jeremy7810
Employees Worked With
Hoyt Harbin, Craig Davis
May 31, 2018
Excellent! They explain everything going on with your car in the service department! The prices they have are fare and, the staff was super friendly and helpful! They explain everything going on with your car in the service department! The prices they have are fare and, the staff was super friendly and helpful! More
by SSEARELS
Employees Worked With
Lorreta Painter, Laura Ryan
May 30, 2018
Dependable service I come here for dependable service after several less than acceptable experiences with another dealer's service department. So far so good! See you ag I come here for dependable service after several less than acceptable experiences with another dealer's service department. So far so good! See you again in 5000 miles. More
by KPANDCP
Employees Worked With
Laura Ryan
May 29, 2018
Great service with with down to earth employees! Great service and Ben Foshee, Lore, and the other employees are always easy to talk to and communicate with. Very knowledgeable and always explain the Great service and Ben Foshee, Lore, and the other employees are always easy to talk to and communicate with. Very knowledgeable and always explain the work that was done. More
by 140CID
Employees Worked With
Ben Foshee Sr., Lorreta Painter
May 29, 2018
Used car sale Very friendly and professional, had a previous appointment to be at he insured that we would make that appointment..Paperwork was completed quickly an Very friendly and professional, had a previous appointment to be at he insured that we would make that appointment..Paperwork was completed quickly and correctly.He noticed that the battery was dragging some and had a new one installed, something I didn’t notice. Had us ready to go in a very short time! More
by Shine59
Employees Worked With
Lee Bradford
