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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

November 16, 2017

Oil Change Not much to comment on. Serviced performed on vehicle in a timely and efficient manner. Service people were pleasant and efficient. I will return in More

by steveginn.al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Nov 16, 2017 -

Harbin Automotive responded

We feel honored that you took the time in sharing your impression about our dealership and team with us! Your comment is highly valued. We hope you have a fantastic day!

November 15, 2017

PLEASANTLY SURPRISED WOW I was expecting BILL to be much more. I feel like a valued member of FORD family. SPECIAL THANK YOU TO LAURA FOR SUCH AN AWESOME VISIT More

by OWENS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Vosen, Chad Mcallister, Laura Ryan
Nov 15, 2017 -

Harbin Automotive responded

Thank you so much for this short and sweet review! We're very pleased to know that Laura was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

November 15, 2017

Buying used car Had a great experience while shopping for a used car. No pressure from salesman, and got a great deal on a used car. Very pleased with the experien More

by Maryejerden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Nov 15, 2017 -

Harbin Automotive responded

Thank you for choosing Harbin and for taking the time to write a review! We are so glad you found the experience easy here at our dealership. Congratulations on your used car and we hope you have a fantastic day!

November 14, 2017

Best experience ever The young man that helped me was incredibly helpful and handsome. When he walked by my arthritis was better and my eyesight was much improved. I wil More

by SAVEDBYGRACE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Nov 15, 2017 -

Harbin Automotive responded

Thank you for the great review and rating! We hope to see you soon.

November 12, 2017

Very friendly but professional I always buy and have my service work done at Harbin's 12 cars so far! The staff are all very helpful especially Laura Ryan and I give them all 5 star More

by JWSTJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Nov 13, 2017 -

Harbin Automotive responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we are glad that Laura Ryan was able to show you what we strive to deliver. We look forward to seeing you again. Thank you for being a dedicated Harbin fan!

November 11, 2017

Fast and friendly They met me a the car with a friendly smile, and I was in and out with in fourty five minutes for an oil change. More

by MELFAYE1713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Nov 13, 2017 -

Harbin Automotive responded

We work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off. We hope to see you again for your next oil change!

November 11, 2017

Frenchy great sales man I want to thank Mr. Frenchy for all his force and did everything possible to help us find a good car with a good price. He help us a lot and did a gre More

by dlunaa14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Edmonson, Francisco Paz
Nov 13, 2017 -

Harbin Automotive responded

Frenchy is a viable staff member and we are pleased to hear he was able to make things easier for you! We take pride in providing a hassle-free experience and enjoy giving you such a positive experience! Harbin Automotive is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again.

November 10, 2017

Ford F-350 Tire Rotation, Balance and Rear Brake Replacement Had an appointment for 8am and my F-350 was taken to the service bay before appointment time. Was welcomed by Laura, service advisor, a true professio More

by BANDCSULLIVAN2@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician , Laura Ryan
Nov 10, 2017 -

Harbin Automotive responded

We couldn't be happier that Laura provided you with a great service! We take great pride in our staff and strive for customer satisfaction. We hope you bring your F-350 for your future vehicle needs! Have an amazing day!

November 08, 2017

service staff Great staff and help and very helpful. and knowledgeable about there services. the explain every thing so very good. I was very pleased. will be back More

by CPACE6741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Laura Ryan
Nov 08, 2017 -

Harbin Automotive responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great news. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

November 08, 2017

Great experience! Everything went so smoothly and quickly. The salesman was knowledgeable in the vehicles I was interested in purchasing. No pressure from salesman a More

by CRYERANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card, Craig Davis
Nov 08, 2017 -

Harbin Automotive responded

Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the Harbin Automotive way! We hope you come to us for any of your vehicle needs. Have a good day!

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