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Harbin Automotive

Scottsboro, AL

4.6
1,969 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,969 reviews

November 08, 2017

Great experience! Everything went so smoothly and quickly. The salesman was knowledgeable in the vehicles I was interested in purchasing. No pressure from salesman a More

by CRYERANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card, Craig Davis
Nov 08, 2017 -

Harbin Automotive responded

Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the Harbin Automotive way! We hope you come to us for any of your vehicle needs. Have a good day!

November 08, 2017

First Service I purchased a Ford Truck with Harbin and this was my first service experience. It went very well and done in a timely manner. I would highly recomme More

by paradises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Nov 08, 2017 -

Harbin Automotive responded

Congratulations on your new Ford Truck here at Harbin! We want to thank you for this review. It is always great to hear that we can serve our customers with a great experience. We hope to see you again!

November 08, 2017

Found qa great little truck. I found their prices to be very competitive. French the salesperson was very friendly and knowledgeable. This dealership will become busy when more pe More

by R Cob urn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Nov 09, 2017 -

Harbin Automotive responded

Congratulations on your new truck! We want to thank you for taking time out of your day to leave us this awesome review and rating. We are pleased to hear that French was able to deliver a great car-buying experience for you. Here at Harbin, we train our salespeople to be friendly and knowledgeable to ensure great customer service. We hope to see you soon!

November 07, 2017

Great buying experience I recently needed a vehicle and called Harbin Ford. I expected the same high pressure sales tactics to purchase just anything they offered well I was More

by WWERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Jay Penney
Nov 07, 2017 -

Harbin Automotive responded

Thank you for choosing Harbin Ford! We would never use high-pressure sales tactics to force you to purchase a car. Our goal here at Harbin is to make you feel like a valued family member! We hope you are happy with your new vehicle. Have a fantastic day!

November 07, 2017

My experience I was treated friendly and with respect they were honest and forthright my entire experience at Harbin was good. I would and have recommend friends to More

by GLENDAUGHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Zach Abril
Nov 08, 2017 -

Harbin Automotive responded

Thank you for the sweet review! We believe in treating our customers with respect here at Harbin Automotive. We look forward to working with you again and hope you have a good day!

November 07, 2017

Great buying experience I have bought many cars over the years. This is, by far, the smoothest transaction I have ever had. No high pressure sales tactics, just a friendly at More

by SAJBEACH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card
Nov 08, 2017 -

Harbin Automotive responded

Congratulations on your new car! We want to thank you for taking time out of your day to leave us this awesome review and rating! We want you to feel apart of the family here, so we are pleased that Lee and Bobby were able to provide that for you by giving you a friendly atmosphere. Have a nice day!

November 07, 2017

Service Counts My questions never go unanswered at Harbin Ford or Chevy. Whenever I need a quote or service there are layers of Harbin personnel that either takes c More

by blair.temple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Vosen, Ben Foshee Sr.
Nov 08, 2017 -

Harbin Automotive responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! We are happy to hear that you got exactly what you wanted out of your service experience with us at Harbin Automotive. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. We look forward to seeing you again soon!

November 06, 2017

Great experience! We had a great experience buying our F150 from Harbin Ford. Mark Warren went above and beyond to help us complete the deal. I found one I liked and le More

by JOREEDB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Nov 06, 2017 -

Harbin Automotive responded

Congratulations on your new F150 from Harbin Ford! Thank you very much for your review of our dealership. Customer service has always played an important role here, and we're glad that Mark Warren was able to deliver you the best car buying experience! We hope to work with you again!

November 02, 2017

Friendly and patient Thank you to Harbin employee Lee Bradford. He was patient and friendly throughout the entire process of purchasing my wife's 2014 Chevy Equinox. We we More

by Bubbajj90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford
Nov 03, 2017 -

Harbin Automotive responded

Congratulations on your wife's new 2014 Chevy Equinox! Providing our customers the best service we can offer is our goal here at Harbin Automotive. We want you to feel apart of the family here, so we are pleased that Lee Bradford was able to provide that for you by being patient and friendly throughout your entire process. Hope you have a great day!

November 02, 2017

Great experience The best experience I have had at a dealership, Frenchy paz an Anthony manning are fantastic people to buy from! Thank you for great experience More

by Michael101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz, Anthony Manning
Nov 02, 2017 -

Harbin Automotive responded

Here at Harbin Automotive, we care about providing the best customer service to gain loyal customers, such as yourself! We are happy that Anthony and Frenchy were fantastic in assisting your purchase. We hope you are enjoying your new car, please come back to visit anytime!

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