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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

October 31, 2017

Review Nick was very professional and helpful. I am very happy with Nick and his prompt and quick service. I have bought from Harbin before and will continu More

by MarcusWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Atchley
Oct 31, 2017 -

Harbin Automotive responded

Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that Nick helped to make your experience such a positive one. We wish you safe travels and look forward to seeing you again soon. Thank you for being loyal to Harbin!

October 30, 2017

Excellent service I rated y’all a 5 cause y’all were excellent and everyone were supper nice, even customer service. I definitely would tell everyone about y’all. More

by Mayes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Foshee Sr.
Oct 31, 2017 -

Harbin Automotive responded

Thank you for this high rating! Hearing how we can provide our customers with the utmost customer satisfaction is great news. We look forward to working with you again.

October 29, 2017

Great fast service Wonderful experience with great people got me in and out told me everything I needed to know about my car definitely would recommend them to everyone More

by vickiewelch555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Oct 30, 2017 -

Harbin Automotive responded

We would like to thank you for your review! We have been making great efforts to provide the type of service you need. We hope you enjoy your new purchase. Have a great day!

October 28, 2017

Worth the drive The entire Harbin Automotive team made it worth the drive for me to travel out of town to purchase a vehicle from their dealership. From the internet More

by Cdub1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Spurgin , Anthony Manning
Oct 30, 2017 -

Harbin Automotive responded

Thank you very much for your review of our dealership. We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here and we are glad that Anthony Manning created the most efficient car purchase for you! We look forward to working with you again!

October 27, 2017

Had my oil changed they was great and treated me really well Got my oil changed they was so helpful and friendly I recommend anyone to take there cars to Harbin Ford for all there service needs More

by RACHELT2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Chad Mcallister, Anthony Manning
Oct 30, 2017 -

Harbin Automotive responded

Thank you for the five-star rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with your next oil changes. Have a great day!

October 26, 2017

Awesome I was kind of nervous going to buy a car for the first time in my life and all the staff were wonderful. Francisco was so nice, I found a ruby red Sie More

by Loretta White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Oct 26, 2017 -

Harbin Automotive responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! We believe in treating our loyal customers like family and hope you had a wonderful experience with Francisco! We look forward to working with you again and hope you have a fantastic day.

October 24, 2017

Great dealership! My husband and I were very impressed with the staff at harbin Ford. We couldn't ask for a better salesman, he was very informative, and honest. We got More

by TABATHA.BLEVINS1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes , Win Harbin, Michael Curry
Oct 26, 2017 -

Harbin Automotive responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great news. We hope you and your husband are happy with your new car!

October 24, 2017

Amazing!!!! Harbin Ford made this experience so easy and painless. I stopped by and picked out my car. They handled the rest while I went to work then messaged me More

by Brook8367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Oct 26, 2017 -

Harbin Automotive responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Harbin Ford! We will go above and beyond to assure that customer satisfaction will be achieved. Hope we made your special day even more special. Happy Birthday!

October 21, 2017

No Pressure Experience When I go to buy a new vehicle I despise when my buying experience is high pressure from the sales force and they attempt to guilt you into buying the More

by TELOVELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Michael Curry, Bobby Card, Anthony Manning
Oct 26, 2017 -

Harbin Automotive responded

Congratulations on your new car! Making our valuable customers feel like home is our number one goal. We were more than happy to get your truck delivered to our lot in three days. Have a nice day!

October 21, 2017

Harbin is Great! If you’re looking for a car, stop in to Harbin and ask for Frenchy! Smooth process from beginning to end! He was great at answering all my questions a More

by 4Runner Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Oct 26, 2017 -

Harbin Automotive responded

Frenchy is a viable staff member and we are pleased to hear he was able to make things easier for you! We take the time and effort to build lasting relationships with our customers here at Harbin. Your great feedback truly made our day!

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