Harbin Automotive

Fantastic I went to Harbin's to look for a used car expecting the same routine every dealership gives you. I was very surprised with the way I was treated. Ever I went to Harbin's to look for a used car expecting the same routine every dealership gives you. I was very surprised with the way I was treated. Everyone was very friendly, respectful, helpful and knowledgeable. Zach listened when I told him what I was looking for and found the perfect vehicle. I was amazed at the transparency when we found the right car and began to make a deal. I truly felt that Zach made sure I got the best deal. I couldn't be happier with my experience and I love my car! More

Fast and stress free Excellent sales staff that does their very best to meet your needs. Fast, friendly and most importantly honest!! A true model of what every Ford deale Excellent sales staff that does their very best to meet your needs. Fast, friendly and most importantly honest!! A true model of what every Ford dealer should be More

Great dealership Awsome folks to deal with. I've bought two vehicles from Harbin in the last 4 months. A 2012 Silverado Z71 and a 2007 Tahoe ltz. Got great deals on bo Awsome folks to deal with. I've bought two vehicles from Harbin in the last 4 months. A 2012 Silverado Z71 and a 2007 Tahoe ltz. Got great deals on both. Definitely the best place to purchase a new or used vehicle. More

great service, great staff super friendly and knowledgable staff, great saleman in Mr Manning. Quick service, not a long wait like other car dealers. thanks for a great deal and super friendly and knowledgable staff, great saleman in Mr Manning. Quick service, not a long wait like other car dealers. thanks for a great deal and car for y daughter. More

2017 Chevy Malibu We bought a new Chevy Malibu2017 the sales person Daniel Justice was great.WE had just stopped by to look but the sales person was so good we bought a We bought a new Chevy Malibu2017 the sales person Daniel Justice was great.WE had just stopped by to look but the sales person was so good we bought a new car it wa More

Fast! My time is important to me They helped my pick out my truck before I got there and had it ready to go, I was there less than 1 hour, time is most valuable to me They helped my pick out my truck before I got there and had it ready to go, I was there less than 1 hour, time is most valuable to me More

Amazing experience as a first-time buyer! I was very nervous going into the process of purchasing my first car, but the staff were very clear and explained each step to me to make sure I under I was very nervous going into the process of purchasing my first car, but the staff were very clear and explained each step to me to make sure I understood what I was getting myself into. Craig was very enthusiastic and actually took the time to show me the details of my car and how everything worked. He advocated on my behalf to get the best deal, and I greatly appreciate that. Bobby was also very helpful throughout this process as he made sure everything was done efficiently. Michael's personality was very infectious which definitely helped soothe my nerves. He was who guided me through the final paperwork and really did some heavy lifting on getting me the best deal. Overall, I couldn't have asked for a better experience. I feel comfortable going back or contacting them if I ever had a question and definitely wouldn't hesitate to give them my business in the future! I love my new 2017 Ford Fiesta! More

hands down the best dealership in Alabama!! Everyone was so helpful and very friendly. I highly recommend this dealership to anyone wanting to buy a new or used car, the best customer service in Everyone was so helpful and very friendly. I highly recommend this dealership to anyone wanting to buy a new or used car, the best customer service in Alabama. LOVE my new 2016 ford fusion!!! More

Competitive pricing. The process was very simple. Closing only took less that ten minutes. Pricing was very competitive. The staff where nice and professional. I rated The process was very simple. Closing only took less that ten minutes. Pricing was very competitive. The staff where nice and professional. I rated my experience as 3 stars due to: 1- Aftermarket electric brake controllets are not compatible with the new f150 trucks. I was not made aware of this until after the deal was done. They made no attempt to help me out with this other than that they could install a ford factory controller for 300 plus dollars. If I had known this before hand I could have worked it into the deal. I am not happy at all about this. 2- the deal sheets are done electronically. More than once the numbers on the deal sheet where way off. Buyer beware, study the numbers on the deal sheet before you agree to the deal. More

EXCELLENT CUSTOMER SERVICE!!! The entire staff of Harbin was very helpful, friendly and professional. Our experience was so outstanding the first time that we purchased a vehicle The entire staff of Harbin was very helpful, friendly and professional. Our experience was so outstanding the first time that we purchased a vehicle (2013 Ford F-250) from Harbin that we went back and purchased our second vehicle (2017 Ford Explorer XLT). Harbin is the number one place to go for your vehicle needs! Anthony Manning and Lee Bradford accommodated us way beyond our expectations. Their knowledge and professionalism really impressed us. Thank you Harbin for another outstanding experience! Robert and June P. More