Harbin Automotive

Made me feel very comfortable, and very informative about an I was very comfortable with the process of buying my car. Win and Jay were very polite and answered all my questions. They were very accommodating an I was very comfortable with the process of buying my car. Win and Jay were very polite and answered all my questions. They were very accommodating and when my car was ready they filled it up with gas and detailed it for me.. Awesome experience! More

Customer Service Beyond Imagination!!!! When we walked inside the dealership the greeting from Richard Hopper (Name is not below to check) was a complete 360 from what we had experienced 30m When we walked inside the dealership the greeting from Richard Hopper (Name is not below to check) was a complete 360 from what we had experienced 30min prior from another dealership. The entire experience was a complete family type of welcome. The professionalism of both Daniel Justice and Richard Hopper goes without saying. What really impressed me was that the dealership was closing, and the owner Tanner Harbin, did not rush us, and he and his staff accommodated our needs and my wife and I were able to purchase our anniversary gift to each other. (2017 Sierra 1500) I will tell anyone who ask, if they want "good service" go somewhere else, but if they want "EXCELLENT CUSTOMER SERVICE", there's only one dealer that I would recommend; HARBIN AUTOMOTIVE. Michael J More

Very great This is one of the best dealerships I've ever had the pleasure of dealing f with. They offer a very kind and knowledgeable staff This is one of the best dealerships I've ever had the pleasure of dealing f with. They offer a very kind and knowledgeable staff More

Very happy with everyone! Blake was very helpful on getting me my new vehicle after just being in a wreck. Very wonderful staff. Everyone was so helpful and nice. Thank you all Blake was very helpful on getting me my new vehicle after just being in a wreck. Very wonderful staff. Everyone was so helpful and nice. Thank you all for help and kindness. More

Tapley's 2013 Fusion Our salesman today, Frenchy Paz, was very excellent. He was extremely patient, soft spoken, and good with all three of our daughters! With love, Co Our salesman today, Frenchy Paz, was very excellent. He was extremely patient, soft spoken, and good with all three of our daughters! With love, Cody and Jessica Tapley (Carter, Audie, Olivia) More

recall fix! Had a latch to break on passenger door. Was a recalled part that they didn't have but had in stock in a couple of days. Took us right in and was fixed Had a latch to break on passenger door. Was a recalled part that they didn't have but had in stock in a couple of days. Took us right in and was fixed in a couple of hours. Very Friendly service. More

A great experience I came to Harbin automotive yesterday in need of a new truck, and thats what i got. I was met at the front door by my salesman Frenchy, and he immedia I came to Harbin automotive yesterday in need of a new truck, and thats what i got. I was met at the front door by my salesman Frenchy, and he immediatly got to work getting me into the truck i wanted. There was no pressure or overbearing sales tactics like i was expecting. Frenchy was patient and went above and beyond and worked for me the whole time i was there. I will be coming back to Harbin for my next purchase and i highly recommend Frenchy to deal with. I also would like to thank Rich for his hard work. He, as well, went above and beyond to get me financed, which was not an easy task. More

Had a wonderful experience All I can say is...they're the best !! Always friendly and kind make you feel at home, I wouldn't go anywhere else !! They're number one in my book !! All I can say is...they're the best !! Always friendly and kind make you feel at home, I wouldn't go anywhere else !! They're number one in my book !! More

Very pleased Service Advisor, Ben Foshee, went out of his way to handle the Warranty Policy procedure related to the repair of my vehicle. Being an "Out of State" Service Advisor, Ben Foshee, went out of his way to handle the Warranty Policy procedure related to the repair of my vehicle. Being an "Out of State" customer made me really thankful for the effort he put forth on my behalf. More

Best Dealership The Harbin Ford Dealership and Service Department is by far the best I've ever used. Prompt service explained to me and very good estimate on the repa The Harbin Ford Dealership and Service Department is by far the best I've ever used. Prompt service explained to me and very good estimate on the repair cost. More