Harbin Automotive

Oil Change My husband and I both use Quick Lane for almost all of our work. We feel that Chad does everything he can to help us get the best service and parts fo My husband and I both use Quick Lane for almost all of our work. We feel that Chad does everything he can to help us get the best service and parts for the money. More

Great service from good people. Had a problem with my F150 and they fixed it no questions asked. Great service department. Would recommend to all friends and family and any others th Had a problem with my F150 and they fixed it no questions asked. Great service department. Would recommend to all friends and family and any others that need service or a vehicle. More

30,000 mile check up I took my car in for a 30,000 mile check up. Service was fast and friendly and the representatives were very helpful. I have been doing business wit I took my car in for a 30,000 mile check up. Service was fast and friendly and the representatives were very helpful. I have been doing business with Harbin for over 15 years and whether it is sales or the service center they are always top notch. More

Just the way I like buying a car!! I find this 2013 Ford Edge SEL on Harbin's web page. It looked kite what my wife and I had been looking for in a vehicle. Drop by to see it, but it wa I find this 2013 Ford Edge SEL on Harbin's web page. It looked kite what my wife and I had been looking for in a vehicle. Drop by to see it, but it was loaned out. Bobby Card, our very friendly sales rep, got it back before the day was over and we got to try it out. We loved it. Purchased it the next day. Great service...great deal!!! Thanks to all the good people at Harbin Automotive in Scottsdale. More

Good experience Great sales and great service. Friendly staff everywhere you look. Best car buying experience I've had.I really love the new features on my new car. Great sales and great service. Friendly staff everywhere you look. Best car buying experience I've had.I really love the new features on my new car. Would recommend car and dealership to everyone. Thanks y'all! Liz Billings, Grant Alabama More

Integrity I purchased a 2006 Lincoln Navigator that I loved. Unfortunately, on the way home with it , it gave mechanical problem. I contacted dealership and the I purchased a 2006 Lincoln Navigator that I loved. Unfortunately, on the way home with it , it gave mechanical problem. I contacted dealership and they had me bring it back. Service department has gone above and beyond and I really appreciate the honesty and integrity. More

Good Service - bad checkout I was greeted and processed quickly upon arrival and my truck was taken in immediately by Laura. I saw my truck being worked on in the third bay on t I was greeted and processed quickly upon arrival and my truck was taken in immediately by Laura. I saw my truck being worked on in the third bay on the right side and saw the technician when he was finished back my truck out and bring the paperwork inside and hand it to another person at the desk. I believe her name was Missy. I had watched Missy take a water bottle, punch a hole in it and go back to the work bays and squirt water on the technicians. I witnessed her running in and out of the area talking on her cell phone constantly. After my truck was finished and I had waited over 30 minutes, I proceeded to the desk where my paperwork was. I asked Laura if my truck was finished. Missy said "I have your paperwork right here". I said "You have had the xxxx paperwork for 45 minutes". Missy said "Sir you do not need to cuss me and you owe $47." I said I have over $69 in credit built up and I am not going to pay you anything. At this point she punched another screen, gave me my invoice and sarcastically said "Have a nice day". I do not have a problem with the technicians but feel that Missy is not dedicated to customer service. I am in a wheel chair and it is not comfortable for me to sit for long periods of time. More

Fast and friendly service! Chad is very friendly and ready to serve as soon as you pull in to the service center! I feel like I get top notch service when I take my vehicle to H Chad is very friendly and ready to serve as soon as you pull in to the service center! I feel like I get top notch service when I take my vehicle to Harbins! More

EXCELLENT SERVICE BUT DISAPPOINTED WITH CHARGES I WAS VERY HAPPY AND SATISFIED WITH THE SERVICE AND THE RESULTS OF THE REPAIR WORK. HOWEVER I WAS DISAPPOINTED THAT THEY CLOSED THE INVOICE BEFOR I WAS VERY HAPPY AND SATISFIED WITH THE SERVICE AND THE RESULTS OF THE REPAIR WORK. HOWEVER I WAS DISAPPOINTED THAT THEY CLOSED THE INVOICE BEFORE THEY GAVE ME MY REWARD POINTS, SO IT COULDN'T BE APPLIED TO MY BILL. I AM DISAPPOINTED WITH THE MISC CHARGES OF $35.00. I DON'T FEEL THERE SHOULD BE EXTRA CHARGES FOR SUPPLIES More

Great service and experience My wife and I purchased a new 2016 Tahoe and it was a pleasure working with the Harbins and their staff members!! Highly recommend seeing them proud t My wife and I purchased a new 2016 Tahoe and it was a pleasure working with the Harbins and their staff members!! Highly recommend seeing them proud to your next purchase! Thanks More