Harbin Automotive

Excellant Very knowledgeable and friendly staff. Excellant experience. Well kept facility. No high pressure sales. All my questions and concerns addressed and a Very knowledgeable and friendly staff. Excellant experience. Well kept facility. No high pressure sales. All my questions and concerns addressed and answered. Will come back again. More

Fully Met My New Vehicle Purchase Needs Nick and the the back office support team did a great job of finding the exact car I was looking for. No hassle and delivered when promised. Nick and the the back office support team did a great job of finding the exact car I was looking for. No hassle and delivered when promised. More

TREATED AS A FRIEND I was treated with respect and courtesy without any pressure to trade. From the customer's point of view no trade is perfect, I think I was treated h I was treated with respect and courtesy without any pressure to trade. From the customer's point of view no trade is perfect, I think I was treated honestly and fairly in the trade. I have traded with Harbin and the same sales representative for many years and would do it again. More

Vehicle Purchase Buying a vehicle is to me like going to the dentist to get a tooth pulled without novacaine. And you really don't know how much I hate going to the Buying a vehicle is to me like going to the dentist to get a tooth pulled without novacaine. And you really don't know how much I hate going to the dentist! Knowing this you can imagine how much I WAS NOT looking forward to trading my vehicle. Well, let me tell you, the experience was not what I was expecting. I felt at ease with my salesman, Mark. We were able to come with what I thought was a reasonable price in less time than I was anticipating. I'd do it again! In probably 10 years. More

Ford explorer Salesman great, everything went well. I was disappointed that the clean up shop did a terrible job cleaning it. The right passenger seat had coffee or Salesman great, everything went well. I was disappointed that the clean up shop did a terrible job cleaning it. The right passenger seat had coffee or something spill down the side, still tape adhesive on windshield & class was halfway clean, trash under the back seats. Tire pressure was low in all tires & three were out of balance. Other than that it would have been a 5 star instead of 4. More

Oil Change Good service, takes a bit too long. Staff was friendly and the facility was comfortable, although quite crowded. I liked it better when they met you Good service, takes a bit too long. Staff was friendly and the facility was comfortable, although quite crowded. I liked it better when they met you in the line and took your information there. More

experience The whole experience was amazing. We did not have to wait around all day. Made a phone call and told them what we wanted and within 2 hours the deal w The whole experience was amazing. We did not have to wait around all day. Made a phone call and told them what we wanted and within 2 hours the deal was done. All personnel were amazing to work with. I would highly recommend you all any time! More

Great buying experience Jamie Smith and assistants Heather & Tiana were very helpful and professional. This beautiful Lincoln Town Car, with relatively low miles, looks and p Jamie Smith and assistants Heather & Tiana were very helpful and professional. This beautiful Lincoln Town Car, with relatively low miles, looks and performs like a new car. I got a good car for a good price. To me, that's the definition of GOOD VALUE. I highly recommend this dealership. More

Wonderful experience as usual I am a return customer. I am always treated very well while there. Jason White was very patient while i was making my decision and was always checki I am a return customer. I am always treated very well while there. Jason White was very patient while i was making my decision and was always checking to see if I was comfortable or needed anything while waiting on the paperwork. More

Excellent service We have purchased 3 family cars from Harbin Ford. We have gotten a great price and exceptional service each time we've purchased a car or had it servi We have purchased 3 family cars from Harbin Ford. We have gotten a great price and exceptional service each time we've purchased a car or had it serviced. EVERYONE we've dealt with at the dealership has been knowledgeable, friendly, and helpful - never pressuring. I highly recommend this dealership. More