Harbin Automotive

No call backs and very slow on scheduling recall work, just show no interest in wanting to schedule the work and I have to call back 5 days later after being told would get a call back, they were busy at just show no interest in wanting to schedule the work and I have to call back 5 days later after being told would get a call back, they were busy at the time More

Both times I had my old changed there they just ran the bill up. $580 the last oil change and i paid over $1000 the first time. They get you in there then tey come up with a bucnch of extra xxxx that dont bill up. $580 the last oil change and i paid over $1000 the first time. They get you in there then tey come up with a bucnch of extra xxxx that dont need. I will never go back to Harbin ford they are a bunch of crooks. The most I have ever paid at any other ford dealer is $190 for oil change. More

Great great experience the staff at Harbin is the best. Knowledge expertise and professionalism. Two thumbs up! Knowledge expertise and professionalism. Two thumbs up! More

Only one in the area that was able to place my order, emailed me during the process and once was delivered had it ready immediately, at the pickup the paperwork was very quick and orientation answered a emailed me during the process and once was delivered had it ready immediately, at the pickup the paperwork was very quick and orientation answered all the questions. More

Best service advisor in the world. First time there they helped me check in. Finished the job early. Had my truck unlocked with the keys in to ready to go. Love this place. I will be b First time there they helped me check in. Finished the job early. Had my truck unlocked with the keys in to ready to go. Love this place. I will be back. More

Overcharged for oil change, Car holds 6 quarts, charged me for seven. When I asked why he said that's the way the system works. Said it took 6.1 quarts which is a way of over charging for something you did me for seven. When I asked why he said that's the way the system works. Said it took 6.1 quarts which is a way of over charging for something you didn't need. I will never use this dealer again. they are a bunch of crooks. More

Regina was extremely helpful and friendly. She is very responsive to questions and has great knowledge of the issues my car was having. She is very responsive to questions and has great knowledge of the issues my car was having. More

BRANDON was great to deal with the wait time was unacceptable took nearly 3 hours for old change not good unacceptable took nearly 3 hours for old change not good More

Always friendly and easy to work with. Reasonable prices on parts and service. Will definitely continue to do business with them. Reasonable prices on parts and service. Will definitely continue to do business with them. More

Took care of my needs on my bronco. Just had recalls but everything was good Just had recalls but everything was good More