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Harbin Automotive

Scottsboro, AL

4.6
1,969 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,969 reviews

December 30, 2022

My service appointment was scheduled and completed to my satisfaction. All employees I had contact with were friendly and professional. I have been a Harbin customer for more than twenty years and the servi More

by DECBUTLER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis
December 28, 2022

Always get great service at Harbin Ford. I appreciate having an appointment and they are always ready for me when I arrive. Their service it timely and professional. I have confidence in Ha More

by PWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Gray
December 27, 2022

Absolutely Fantastic Service. Everyone is so friendly it feels like family. Honest and trustworthy, we look forward to continued business with Harbin Ford. More

by MYSANTANA69
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Craig Davis, MICHAEL HANCOCK
December 27, 2022

love the pickup and deliver back service. Helps so much with my busy schedule! Thank you More

by BTBETHUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis
December 24, 2022

Great friendly service. Informative and efficient. Very pleased. I will deal with them again when my wife decidto buy her car. More

by JOEECKLOFF4227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Card
December 22, 2022

Great experience working with the Harbin Ford team. They were professional and I would recommend. More

by WEQUINLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Craig Davis, Jay Penney
December 21, 2022

The salesman Michael Hancock had everything ready when we arrived, did a good job of explaining things. He did a good job on the financing. Ryan was fair on the trade-in and did an excellent job of checking More

by JOHN Aiello
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ryan, MICHAEL HANCOCK
December 19, 2022

The service representative ,Haden Grey, was polite, informative as to how the process worked. Kept me informed of progress and results of inspection. It was a good visit. Planning to use service again. More

by STUMP601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haden Grey
December 19, 2022

Friendly employees and they work with you to make the deal on vehicles work for both of you. I will be a repeat buyer. More

by LANIERJR72.JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis
December 17, 2022

Credit score of 820 Ran credit 4 times Offered rate of 7.4 Pathetic Dealership. Refinanced at 3.7 two weeks later. More

by KERRYBLAKE7127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason White, MICHAEL HANCOCK
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