Back

Harbin Automotive

Scottsboro, AL

4.6
1,960 Reviews

564 Micah Way

Scottsboro, AL

35769

Directions

By Type

Showing 1,960 reviews

November 24, 2023

Harbin is great. I would recommend this dealership to anyone. Parts, sales, and service always do efficient work. More

by CARTER_KBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock, Hayden Gray
November 24, 2023

The service department was very busy so it took a little longer but the people were extremely nice and let me know of the progress. I received a very good deal on tires and the service was very good. I w More

by Mspenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember. But he was very good and extremely helpful.
November 23, 2023

Brandon met me before I made it inside and took care of me. I left the van with him for servicing and it was ready when I returned. Service at Harbin QuickLane is very easy. More

by MKENNAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
November 21, 2023

Mark, Nick, and the salesman who had owned a Bronco went out of their way to get us familiar with ours. Harbin was able to get out Bronco order submitted when even the biggest dealership couldn’t. Nick was More

by DAVMOLLCELESKI
Recommend Dealer
Yes
Employees Worked With
Mark, Nick
November 17, 2023

Very nice, sometimes seems to take longer than necessary, but courteous, thanks for the service More

by DAVBECKERCCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer, Brandon Shelton
November 16, 2023

Have an Equinox for 8yrs now that is brought back to the dealership for any maintenance. Service center is very professional and efficient. Very easy to approach More

by LAURAAGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon , Dylan Farmer, Brandon Shelton
November 15, 2023

If you google the phase "amazing customer service" then click images you will see a picture of Dylan Farmer. Dealing with Mr. Farmer is the equivalent of limiting out on open day of duck season. I once hea More

by WADE.ETHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
November 13, 2023

Had the needed part in stock and installed it quickly while I waited. Great service! More

by WVCOLONEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Hancock
November 12, 2023

Brandon is a good sales person should b saleing cars instead of servicing them ok More

by KEN.JUSTICE1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
November 11, 2023

They are very helpful. I will go back to this place again to purchase my next car. More

by SHKIM770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card
...
5
...