Harbin Automotive

Listened too my needs, called on what they found on inspection before doing anything which I liked. Got ready when they said they would. Everyone was polite. inspection before doing anything which I liked. Got ready when they said they would. Everyone was polite. More

Provided me the best deal I could find on the internet and even delivered my vehicle. and even delivered my vehicle. More

I usually wait for my oil change and tire rotation. But this time dropped it off, after I picked it up and left it was right at closing time. When I got home I noticed my tires had not been rotated, m But this time dropped it off, after I picked it up and left it was right at closing time. When I got home I noticed my tires had not been rotated, makes me think maybe oil didn’t get changed also!! More

Great place to get your car worked on. Would definitely recommend and love the "zoom" feature of them coming and getting my car and bringing it back. Would definitely recommend and love the "zoom" feature of them coming and getting my car and bringing it back. More

This by far the best experience, from the online contact to my salesperson, sales manager, cashier to the finance department. Everyone was a pleasure to deal with I was in and out in two and half hours with to my salesperson, sales manager, cashier to the finance department. Everyone was a pleasure to deal with I was in and out in two and half hours with my new truck More

Very professional and friendly with great customer service. I would definitely purchase a car from them again. service. I would definitely purchase a car from them again. More

Started bad. They were going to pick up van on a Wednesday but never did, I call Thursday "could not get you on the phone". I was there and if not there is an an They were going to pick up van on a Wednesday but never did, I call Thursday "could not get you on the phone". I was there and if not there is an answering machine. "Can not get it to late Friday so we will get it Monday." Waited until Wednesday to call to find out "we don't hear anything wrong with the engine plus we could not get a hold of you." Ask what number they were calling and it was supposed to be my home phone but no one called. (No call on answering machine, no number internet answered number list on the phone.) For the fourth time it was the power steering I called about. Found this information by going down there, they would not answer the phone on service or return called when I used their answering machine. 4 working days later. Again. I had to go down there I find out that they could not order yhe parts from GM bur I could. I got the parts in 2 days (thank you RockAuto) and drop them off. That was at noon on Thursday. They did not get the rack replaced until Tuesday. Come on nearly 4 weeks from the time I first called in. More

Have been going here a long time. They r friendly and get my information about any problems I’m having with my vehicle and picked a up my car and left me a loaner car for the day. They r friendly and get my information about any problems I’m having with my vehicle and picked a up my car and left me a loaner car for the day. More

Great service from Lee and Ryan! !! They made my purchase very easy and had me in and out within an hour! !! They made my purchase very easy and had me in and out within an hour! More

The service experience was fast, friendly, and efficient. Work completed on my vehicle was exactly what was requested and expected. Work completed on my vehicle was exactly what was requested and expected. More