
Harbin Automotive
Scottsboro, AL
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Well, if you want to waste your time then Harbin is the place to go. I inquired about a truck on their website and I went through all the preliminary steps to make my visit to the dealership quicker but th place to go. I inquired about a truck on their website and I went through all the preliminary steps to make my visit to the dealership quicker but then I let them know I didn't think it would be worth my time because I didn't believe they could get to the numbers I needed. They told me to give them a chance because they would do everything they could to work with me... What a lie! I left after work and drive an hour to the dealership only to stand around for 20 minutes with nobody helping me and then when I finally looked at the truck and sat down with them they decided to insult my intelligence with a low ball offer... Below the lowest value on Kelly Blue Book. Why even put that on your website to use if your not even gonna consider it. They didn't even give me a second offer... Just basically take it or leave it. Well, Dylan and Lee... I gladly left it and your dealership because there are much better offers out there. This is one dealership to stay away from, especially when one of them told me "money is money". Stay far away! More
From the time I scheduled my car pickup to the time they brought it back was a fantastic and smooth experience. Very accommodating and when I asked for car wash it was brought back sparkling clean! Great j brought it back was a fantastic and smooth experience. Very accommodating and when I asked for car wash it was brought back sparkling clean! Great job ! More
Harbin picked up my truck did the maintenance and brought it back within a couple hrs. Only thing is I’ve been there and waited on my truck before and it’s take. Much longer. They call every single customer it back within a couple hrs. Only thing is I’ve been there and waited on my truck before and it’s take. Much longer. They call every single customer and tel them they need a new cabin air filter. Every customer. And sure enough they called me and tried to sell me a new air filter. When I checked my air filter later when it got back it was ok. More