Harbin Automotive

Good experience, I made an appointment for an oil change and tire rotation. They finished it within 1 1/2 hours. and tire rotation. They finished it within 1 1/2 hours. More

Took care of my needs, fast and Efficient. Also great customer services probably the best in town Also great customer services probably the best in town More

Very helpful. After I purchased my vehicle I had some engine problems going on. When I brought it back in they solved every problem I had and didn’t charge a dime. After I purchased my vehicle I had some engine problems going on. When I brought it back in they solved every problem I had and didn’t charge a dime. Will definitely buy from them again More

Great service! They picked the car up and dropped it back off also. Easy as can be. They picked the car up and dropped it back off also. Easy as can be. More

Great staff and fast service. Needed oil and filter change and tires rotated. Pulled in, no appointment and work was completed in less than an hour. Needed oil and filter change and tires rotated. Pulled in, no appointment and work was completed in less than an hour. More

My husband and I took our F150 in to get serviced. We had an oil change and breaks replaced. Hayden was extremely professional and accommodating, even letting us know that we didn’t need all 4 brakes We had an oil change and breaks replaced. Hayden was extremely professional and accommodating, even letting us know that we didn’t need all 4 brakes done, which led to great savings! He went above and beyond! GREAT Customer service is extremely important and rare to find. We will definitely be back and have our truck serviced at Harbin Ford, and all because of Hayden’s customer service! More

All the salesmen were very helpful and professional. This was our fourth purchase from Harbin. This was our fourth purchase from Harbin. More

We purchased a used vehicle on line and when it arrived to my house it was missing spare tire and jack, button broken, and undisclosed small dent with scratches. It was not adequately detailed. Upon reques to my house it was missing spare tire and jack, button broken, and undisclosed small dent with scratches. It was not adequately detailed. Upon request of replacement parts and detailing fee, response from the sales manager was it is used and we can’t spend any money on this car. An apology was offered and the opportunity to return the car. Buyer beware if you are unable to physically visit the dealership due to distance. More

The sale guy ( trey hood) its good saler and good person and honest good place and honest good place More

Excellent service even communicating between Texas and Alabama. They were honest and worked fairly with me. Alabama. They were honest and worked fairly with me. More