Harbin Automotive

I bought my vehicle in without an appointment and they worked me in. Everyone was very helpful and friendly. I would definitely recommend Harbin for all your vehicle needs. worked me in. Everyone was very helpful and friendly. I would definitely recommend Harbin for all your vehicle needs. More

Good service a a a a a a a a. As a a a a a a a. As a a. As a. As a a. As a. As a a. More

Near immediate appointment for repairs. Very polite. Estimate reasonable and actual over $100 less than estimate. Our previous dealership said no appointments available for 2 months - not acceptable! Estimate reasonable and actual over $100 less than estimate. Our previous dealership said no appointments available for 2 months - not acceptable! More

Very friendly staff and quick repair on my vehicle. Made appointment within a few days and repair was made while I waited in the waiting area. appointment within a few days and repair was made while I waited in the waiting area. More

My car is riding smoothly on the road now. I appreciate the service department and the use of the car while mine was being worked on. the service department and the use of the car while mine was being worked on. More

I was very pleased with the fast friendly service! They had me in and out as quickly as possible! The service team was very knowledgeable! had me in and out as quickly as possible! The service team was very knowledgeable! More

The receptionist Loretta Painter was great. She explained what the mechanic did in detail. Most importantly she recognized the sticker shock reaction and maneuvered me to a mental neutral place and told me what the mechanic did in detail. Most importantly she recognized the sticker shock reaction and maneuvered me to a mental neutral place and told me to take my time and think about it. That allowed me time to contemplate and understand all that was involved. I thank you for her. I More

My service rep was friendly and courteous. Price to scan My service rep was friendly and courteous. Price to scan a code on the vehicle was excessive. Over a thousand dollars to drop the gas tank low enou My service rep was friendly and courteous. Price to scan a code on the vehicle was excessive. Over a thousand dollars to drop the gas tank low enough to replace a sensor on top, also viewed as pricey. More

We were traveling from Illinois to Alabama to visit friends when the rear air-ride went out on my Ford Expedition late Friday afternoon. I took it to Harbin and Regina was at the service desk. I explai friends when the rear air-ride went out on my Ford Expedition late Friday afternoon. I took it to Harbin and Regina was at the service desk. I explained my situation and she did a great job getting me scheduled and getting the vehicle repair and we were back on the road by noon Monday. More

Treated nicely , friendly , told me what I needed and did the maintenance work promptly . Provided a nice comfy place to stay while they worked . !! Then sent me an email offering my money back to trade!!🤣� the maintenance work promptly . Provided a nice comfy place to stay while they worked . !! Then sent me an email offering my money back to trade!!🤣🤣 More