Harbin Automotive

A hassle free way to buy a used car. Friendly and attentive staff. I plan to use this dealership again with my next auto purchase. attentive staff. I plan to use this dealership again with my next auto purchase. More

I was just passing through town when I experienced a mechanical problem with my F-150. The service department worked my emergency repair in on Black Friday and got me going in no time. Thanks, Harbin. mechanical problem with my F-150. The service department worked my emergency repair in on Black Friday and got me going in no time. Thanks, Harbin. More

as always the Harbin family did a great job and will continue to have my business. first class all the way. roll tide roll tide continue to have my business. first class all the way. roll tide roll tide More

Yes and no. Yes because they do have good prices on what Yes and no. Yes because they do have good prices on what your looking for, no because i felt rushed into getting the car without looking at the othe Yes and no. Yes because they do have good prices on what your looking for, no because i felt rushed into getting the car without looking at the other options. More

My service was very quick yet thorough. Everyone there seemed friendly and helpful. I noticed the employees were wearing masks and taking precautions to be safe in this odd time. Thanks for a great visit! seemed friendly and helpful. I noticed the employees were wearing masks and taking precautions to be safe in this odd time. Thanks for a great visit!! More

Friendly staff and easy to do business with. Would definitely recommend Harbin Automotive to anyone looking for a vehicle. Great buying experience for my Ford Explorer definitely recommend Harbin Automotive to anyone looking for a vehicle. Great buying experience for my Ford Explorer More

I really can`t say any good word about Angie.Traveled 800 miles to buy used Ford Explorer but there were no vehicles available,even we set up everything in advance?She knew that I`m coming.Did not even apolo miles to buy used Ford Explorer but there were no vehicles available,even we set up everything in advance?She knew that I`m coming.Did not even apologize for empty promises.Regarding manager story this issue will be addressed or that was just excuse from him to make me feel better.However there was something positive in this story.Guy named Hayden Grey was very proffesional and helped me a lot you fulfill my needs.He spent few hours looking for right vehicle to me.This guy should be promoted!!THANKS Hayden!! This was not the right way to do business for sure! More

I really only dealt with Madison Hagler and Bobby Card. Both were very professional and made me feel comfortable. The whole deal was a pleasurable experience.. Both were very professional and made me feel comfortable. The whole deal was a pleasurable experience.. More

Mrs. Loretta Painter, in the service department was excellent! She was so helpful when our Lincoln Navigator broke down on vacation. We were far from home and she took great care of our car needs. Not excellent! She was so helpful when our Lincoln Navigator broke down on vacation. We were far from home and she took great care of our car needs. Not only did she help us with getting our car repairs, but she also helped with a loaner car. If you ever are in need of car service in the Scottsboro area, be sure to call Mrs. Loretta Painter at Harbin Ford! Thanks again, for the fabulous service! More

Awesome customer service and service. Very friendly staff and very fast service. They were honest about what needed to be done and got it done. and very fast service. They were honest about what needed to be done and got it done. More