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Harbin Automotive

Scottsboro, AL

4.6
1,969 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,969 reviews

September 21, 2020

First vehicle I bought from Harbin.. smooth sale and and enjoyed doing business with Mark Warren.. very knowledgeable and professional. Employees like him will keep me coming back... Thank You Live my new 2 More

by DASUNIT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Sep 24, 2020 -

Harbin Automotive responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! - The Harbin Automotive Team

September 18, 2020

Jerrad Smith was extremely helpful and directly contributed to our decision to buy from Harbin. Excellent salesman. His attention to detail and candor about both the product and Harbin Automotive w More

by PENALTYBOX
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerrad Smith, Jay Penney
Sep 21, 2020 -

Harbin Automotive responded

Thank you for taking the time to write this review. We are pleased to hear that Jerrad was able to provide an efficient and overall positive experience! - The Harbin Automotive Team

September 18, 2020

I made my appointment on line and upon arrival my vehicle was immediately taken in for the 25,000 mile checkup. Everything was explained to me and the cost discussed. I am very pleased with this dealer and More

by KAYE.BOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Beasley
Sep 21, 2020 -

Harbin Automotive responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! - The Harbin Automotive Team

September 13, 2020

We had a great experience with the purchase of our explorer limited Matt Norris was helpful, knowledgeable, and courteous. Thank you Matt . Richard &Peggy Barch More

by Peggy Barch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Norris, Mark Warren, Jamie Smith, Angela Owens
Sep 16, 2020 -

Harbin Automotive responded

Thank you for taking the time to write this review. We are pleased to hear that Matt was able to provide an efficient and overall positive experience! - The Harbin Automotive Team

September 11, 2020

Easiest auto purchase I’ve ever done. Drove 100 miles from Georgia. Had already made our deal on their car and gotten a reasonable offer on our trade. So the trip was fairly short (test drive) and trip More

by FRANK.HUDSON513
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Anthony Manning
Sep 15, 2020 -

Harbin Automotive responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. - The Harbin Automotive Team

September 11, 2020

Wonderful to buy from! Will be buying future vehicles from here as well! Great prices and great service! Got exactly what we wanted and 110% satisfied! More

by HUFF.BRITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Poulin , Zach Abril
Sep 15, 2020 -

Harbin Automotive responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Harbin Automotive Team

September 08, 2020

Madison was fantastic to work with. He found me the perfect car and got me the trade I needed. Everyone I dealt with was very professional and friendly. I would recommend Harbin’s to anyone! More

by ASH_12PHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Hagler
Sep 08, 2020 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Harbin Automotive Team

September 04, 2020

My wife tried to talk to a salesperson, a female who kept calling her honey. The saleslady insisted that we could not use any finance company other than Ford. Their rate is 3.8 and Avadian is 1.9. I guess we More

by winchester1962
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Admin
Sep 08, 2020 -

Harbin Automotive responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. - The Harbin Automotive Team

September 04, 2020

Great experience! My new Expedition was serviced at the scheduled time and only took 30 minutes to complete. The work was reasonably priced for a dealership. More

by BW0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Sep 06, 2020 -

Harbin Automotive responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - The Harbin Automotive Team

September 04, 2020

i have dealt with, and worked for the harbin's for about 48 year's they have allway's been honest, and caring people from buddy harbin on down to his son hoyt, and his grandchildren. but lately it seem's th More

by hitchcock.danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jarred
Sep 06, 2020 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Harbin Automotive Team

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