Back

Harbin Automotive

Scottsboro, AL

4.6
1,969 Reviews

564 Micah Way

Scottsboro, AL

35769

Directions

By Type

Showing 1,969 reviews

June 26, 2020

We had a great experience at Harbin Ford once again. Mark Warren was our salesman and he helped us in every way possible. They found what we were looking for and we were able to make a deal. More

by JOREEDB
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Jun 29, 2020 -

Harbin Automotive responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Harbin Automotive Team

June 26, 2020

Concerns about COVID safety have kept us from getting service for our autos . Some dealerships are offering home pickup for their return customers. Bentley in Huntsville provides ‘White Glove’ service More

by JHKBCOX
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Hoyt Harbin, Tanner Harbin, Devan Bordner
Jun 29, 2020 -

Harbin Automotive responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. - The Harbin Automotive Team

June 26, 2020

I had a great experience they found the vehicle I was looking for and gave me a great price. I had been searching for awhile and Harbin was the only dealership to find what I was looking for in my vehicl More

by MIkeM66
Recommend Dealer
Yes
Employees Worked With
Tom Vosen, Angela Owens, Devan Bordner
Jun 29, 2020 -

Harbin Automotive responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Harbin Automotive Team

June 25, 2020

Never dissapointed at Harbin Automotve! Awesome folks! Customer service is excellent and always very helpful. I am never disappointed in working with the Harbin staff. I love my new suburba More

by rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Anthony Gibson, Win Harbin, Tanner Harbin, Richard Edmonson, Zach Abril
Jun 26, 2020 -

Harbin Automotive responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Harbin Automotive Team

June 25, 2020

I would not recommend this dealership to anyone. They had advertised a truck online that I was interested in. I contacted them and set an appointment to come test drive the vehicle. I let them know it was a More

by rick
Recommend Dealer
No
Employees Worked With
Bobby Card
June 22, 2020

I love my new Nissan Rogue it was a easy fast process I would definitely recommend Harbin Automotive they did everything they could to get me in the vehicle I wanted. More

by KRISTINAKIMSEY
Recommend Dealer
Yes
Employees Worked With
Zach Abril
Jun 22, 2020 -

Harbin Automotive responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Harbin Automotive Team

June 22, 2020

The service was excellent and my salesman Mr Anthony Hanning was great. I would recommend anyone looking for a car to go to Scottsboro, Al and check them out More

by SAUNDRAGRANT42
Recommend Dealer
Yes
Employees Worked With
Zach Abril, Anthony Manning
Jun 22, 2020 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Harbin Automotive Team

June 21, 2020

Harbin Ford Chevrolet Scottsborro Al is the number 1 dealer in my book they went above and beyond to help us with our new 2019 Nissan Altima. Blake Mayes is the best sales guy their he's awesome. All I More

by SOKDCARPENTER
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Angela Owens, Bobby Card
Jun 22, 2020 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Harbin Automotive Team

June 21, 2020

They know how to treat people! My father and I are not the easiest to deal with.We shop and research for weeks in advance.We want the best deal we can find.Harbin Automotive was pat More

by MURPHREE.ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val ,Madison Hagler,and Debbie, Anthony Manning
Jun 22, 2020 -

Harbin Automotive responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Harbin Automotive Team

June 19, 2020

Purchased a vehicle that had a cracked windshield which was cracked when I purchased it and after the paperwork was signed you would not stand behind the repair needed. More

by CHIEFBURGESS362
Recommend Dealer
No
Employees Worked With
Ryan Pettis
Jun 22, 2020 -

Harbin Automotive responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. - The Harbin Automotive Team

...
83
...