
Harbin Automotive
Scottsboro, AL
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Always a pleasure! As a lifetime resident of Scottsboro, Alabama, I feel honored to do business with this great dealership. This was my fifth purchase from Harbin Autom As a lifetime resident of Scottsboro, Alabama, I feel honored to do business with this great dealership. This was my fifth purchase from Harbin Automotive over a span of about 20 years, but will definitely not be my last. They truly take the "hassle" out of the whole car shopping experience and take great pride in what they do! I can't brag on these guys enough or put into words how amazing they are. There's a million reasons why this dealership has withstood the tests of time. Not only have they thrived during the best of times, they have also thrived during the worst of times. Keep up the good work! More
Wouldn’t let me pay cash, had to finance, they asked me to wait for at least three months before I pay it off so they could make a little more on commission, I’m sorry you probably made your money when the to wait for at least three months before I pay it off so they could make a little more on commission, I’m sorry you probably made your money when the person that traded it in bought a new vehicle and you low balled him on the truck I ended up purchasing from you. The truck itself is a great product. But the way Harbin conducts business is in a weird way that I’ve never seen before, poor and try to confuse the customer into spending more money. Also when I call I get a woman named Angie, two times I went to look at trucks after speaking to Angie on the phone, I never met her, does she exist? Harbin you are very confusing.... More
Nice people. Always good service. reputable and dependable. Will continue to use and recommend to others. Never any reason for complaint. Thank you very much . dependable. Will continue to use and recommend to others. Never any reason for complaint. Thank you very much . More
The whole experience was excellent! It was such a fast and easy process!!! Everyone we encountered were more than pleasant! We will never buy another car anywhere else. When we left we really felt satisfi and easy process!!! Everyone we encountered were more than pleasant! We will never buy another car anywhere else. When we left we really felt satisfied. Thank you Harbin! More
These guys at Harbin are awesome! Car shopping was so easy, and I plan on doing more business with these guys in the future. Great place to buy a vehicle! easy, and I plan on doing more business with these guys in the future. Great place to buy a vehicle! More
Service was preformed in a timely manner and they saved me money on fixing wiper sprayer. Thanks to all at Harbin see you again this summer.. me money on fixing wiper sprayer. Thanks to all at Harbin see you again this summer.. More
Again, great experience. As always, service was completed efficiently and everyone was very attentive. There are dealers much closer but, I choose to drive an hour each way to As always, service was completed efficiently and everyone was very attentive. There are dealers much closer but, I choose to drive an hour each way to do business with Harbin. More
Easy to Work With! The only complaint I have is that it's extremely hard to change something after the deal has been made. We were there on a Saturday afternoon, which The only complaint I have is that it's extremely hard to change something after the deal has been made. We were there on a Saturday afternoon, which in and of itself was us asking a lot from you and I really appreciate that we were able to get the transaction completely settled so I didn't have to come back. However, I was looking over the paperwork later and discovered that we didn't buy gap insurance. I called Monday and had to leave a message with the finance department for someone to please call me back, as no one answered. No one returned my call and Tuesday I called again, fearing that it was too late. And it was. The loan had already been written up. Now my son is driving around in a car that we financed for $5,000 more than what the purchase price was. I would have gladly driven back to Scottsboro to sign new paperwork if that was necessary, just to have the peace of mind that if my son wrecks the car, I won't have to cough up thousands of dollars. More
My fiancé and I had a great experience at Harbin! Steve McClure in Sales was extremely easy to work with and very knowledgeable. Zach Abril in finance also did a great job! McClure in Sales was extremely easy to work with and very knowledgeable. Zach Abril in finance also did a great job! More