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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

May 15, 2020

Everyone was very nice and very helpful. I believe we were there after hours but I never heard anyone complain. Thank you for all you did for us. More

by BLAKEMORRIS48@aol.com
Recommend Dealer
Yes
Employees Worked With
Jimmy Poulin
May 19, 2020 -

Harbin Automotive responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. - The Harbin Automotive Team

May 12, 2020

My disappointment was after my deal was done, they told me there was only one key the automobile. No offer to get another key. Sales manager wasn’t very professional in my opinion. Didn’t clean car up like More

by AL.JOY.VS
Recommend Dealer
Yes
Employees Worked With
Salesman Jimmy
May 15, 2020 -

Harbin Automotive responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Kind regards, The Harbin Automotive Team

May 11, 2020

Extremely helpful. They were able to answer all my questions. I never felt any pressure to buy. It was a great experience. I would recommend this dealership to anyone. More

by LIZANDTBONE
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
May 11, 2020 -

Harbin Automotive responded

We appreciate your awesome feedback! - The Harbin Automotive Team

May 08, 2020

Awsome Service MY SALESMAN WAS WAITING ON ME AS SOOON AS I GOT THERE AND WAS VERY HELPFUL . worked WITH ME VERY AND EVERYONE WAS AWSOME . I BUY ALL MY CARS FROM HARB More

by anitab9380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve mcclure , Chad Mcallister, Zach Abril
May 11, 2020 -

Harbin Automotive responded

Thanks for the great review! - The Harbin Automotive Team

May 07, 2020

As soon as we arrived on the lot, our salesmen was there to help! All of their staff was very friendly! Fast and easy approval! Left with a smile! More

by JSPHDUKE34
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning
May 07, 2020 -

Harbin Automotive responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. - The Harbin Automotive Team

May 06, 2020

Thrilled Heather was amazing! She didn't pressure us at all on what to buy. She listened to what we were looking for, and never gave up until she got us a grea More

by Malea.Fitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Duvall, , Angela Owens
May 07, 2020 -

Harbin Automotive responded

We appreciate the kind words, Malea. We look forward to seeing you again in the future! - The Harbin Automotive Team

May 06, 2020

Great customer service. Very welcoming atmosphere and never once felt pressured. Nick Atchley went out of his way to take care of us and to get the deal done. More

by Jon Morgan
Recommend Dealer
Yes
Employees Worked With
Nick Atchley, Bobby Card, Zach Abril
May 07, 2020 -

Harbin Automotive responded

Jon, thank you for the feedback! We are happy to hear about your positive experience at Harbin Automotive, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! - The Harbin Automotive Team

May 06, 2020

Excellent service and friendly staff. We made our appointment after confirmation that the vehicle we seen online was still at the dealership. Once we arrived everyone who passed us was friendly. A sp More

by JBOWLINGLAW
Recommend Dealer
Yes
Employees Worked With
Bobby Card
May 07, 2020 -

Harbin Automotive responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Harbin Automotive Team

May 05, 2020

2019 Nissan Frontier I was very pleased with my wife's and mine experience at Harbin. The early phone conversations with K where pleasant and informative. She handled all More

by DLIGHT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card
May 05, 2020 -

Harbin Automotive responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - The Harbin Automotive Team

May 04, 2020

As always, we are very pleased with our experience at Harbin Ford. Everyone is always helpful. Mark Warren was on point as our salesman. Found us what we wanted. More

by JOREEDB
Recommend Dealer
Yes
Employees Worked With
Michael in F&I, Mark Warren
May 05, 2020 -

Harbin Automotive responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Harbin Automotive Team

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