Back

Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

Directions

By Type

Showing 1,971 reviews

January 23, 2020

This dealership had exactly the car that I wanted. Anthony Manning and Bobby Card was great. Zach did great on getting me a great deal. More

by KARLIE FAIRRIS
Recommend Dealer
Yes
Employees Worked With
Richard Edmonson, Bobby Card, Zach Abril, Anthony Manning
Jan 23, 2020 -

Harbin Automotive responded

Thank you, Karlie, for taking the time to share your awesome review of our team here at Harbin Automotive! We take pride in giving outstanding service for every customer and we're overjoyed for Anthony, Bobby, and Zach to receive your compliments and appreciation. We hope to work with you again! So until next time, thanks again and enjoy your new car

January 23, 2020

Purchase of f150 Overall the experience went very well. Salesman went above and beyond to help us out. Only negative was they were selling so many cars we had to wai More

by JTHOMAS29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Abril, Anthony Manning
Jan 23, 2020 -

Harbin Automotive responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Bennett Chevrolet Team

January 22, 2020

Awesome no nonsense service from the word go! Professional and courteous like I've come to always expect from your team. Will continue to use Harbin for all my auto needs. More

by MARKBARGUY
Recommend Dealer
Yes
Employees Worked With
Nick Atchley, Zach Abril
Jan 23, 2020 -

Harbin Automotive responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Harbin Automotive was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. - The Harbin Automotive Team

January 21, 2020

Great overall experience. Made things easy, was in and out in under an hour. Flew in from Houston and did not regret it. Thanks for the easy first time car buying experience. More

by ROSS
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Zach Abril, Devan Bordner
Jan 21, 2020 -

Harbin Automotive responded

Ross, thank you for sharing this great feedback with us. We feel our service department is what makes Harbin Automotive special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! - The Harbin Automotive Team

January 20, 2020

Our sales experience was great. Mark was very friendly and not high pressure. Did not care for the financing deal. Will refinance for better rate. More

by Kc000
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card
Jan 20, 2020 -

Harbin Automotive responded

Thank you very much for the great review! We enjoy working hard to provide our customers with an awesome experience, so please let us know what we can do so we can provide you with the five-star experience that you deserve! We look forward to being of service to you for any future automotive assistance you may need. Have a wonderful day!

January 17, 2020

The car is driving well,but it was about $60 more than expected. I was expecting the maximum of $1200. It was $1257. I was in a huge hurry and asked to please have my bill ready and there was an issue wit More

by CTHORNTON0
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Jan 17, 2020 -

Harbin Automotive responded

Thanks for taking the time to share your honest feedback. Rest assured, that we will take your comments for further encouragement within the Harbin Automotive team and ensure you have a five-star experience next time. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have a wonderful day!

January 16, 2020

I've been doing business with Harbin Ford since 2006 when I bought my Tarus ,in 2016 I bought my Escape then Monday I bought another Escape, I'm pleased with the way I was treated. Mark Warren your More

by MARTHAMANESS1954
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card
Jan 16, 2020 -

Harbin Automotive responded

We appreciate the kind words, Martha. We look forward to seeing you again in the future!

January 15, 2020

No Pressure - Great Price! Good experience with Jay. Their inventory moves fast on some of the 'great prices' so communication is key. It helped to know what we were looking f More

by Corn
Recommend Dealer
Yes
Employees Worked With
Jay Penney
Jan 16, 2020 -

Harbin Automotive responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Harbin Automotive!

January 14, 2020

Tire Replacements From Mr. Win Harbin to the service department my inquires were answered and service was provided in a professional but friendly manner! Thanks Harbin More

by PALMERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy, Mark Warren, Win Harbin
Jan 15, 2020 -

Harbin Automotive responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Harbin Automotive special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment!

January 13, 2020

Astute and aware , Harbin Ford allowed me an excellent experience in finding, test driving, and financing my used truck. The follow-up service was also excellent due More

by D.KINZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Jay Penney
Jan 13, 2020 -

Harbin Automotive responded

We appreciate the kind words. We look forward to seeing you again in the future!

...
95
...