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Harbin Automotive

Scottsboro, AL

4.6
1,971 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,971 reviews

December 20, 2019

Excellent Experience Anthony and Tanner were extremely helpful in the car buying process. The selection was more than adequate and paperwork was a breeze. I would highly More

by BILLY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Tanner Harbin, Zach Abril
Dec 23, 2019 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Harbin Automotive Team

December 19, 2019

oil change and tire rotation As always, great service. BUT when I bought my 2nd truck I was PROMISED that I would be able to use a loaner car or truck to run errands ANY time I ca More

by LIZYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Dec 23, 2019 -

Harbin Automotive responded

Liz, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Harbin Automotive Team

December 18, 2019

Received oil chnge in VERY TIMELY manner, EVERYONE WAS VERY Have been visiting Harbin for years. Will go back. answered all questions regarding service. Have bought 2 ford trucks from Harbin since 2002. Good pe More

by LZIEGLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 ladies in Service and a gentleman. , Mark Warren, Hoyt Harbin, Rhett Butler, Chad Mcallister
Dec 19, 2019 -

Harbin Automotive responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Regards, Harbin Automotive Team

December 18, 2019

Great sales people Lee Bradford and Anthony Manning are great sales people. They have a great selection of of vehicles to choose from. You can’t go wrong with these two More

by PHILLIPS9388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Anthony Manning
Dec 19, 2019 -

Harbin Automotive responded

We are so glad we could take care of all of your needs at Harbin Automotive. Thank you for giving this feedback; we will be sure to share it with the team! Regards, Harbin Automotive Team

December 17, 2019

As usual, a great trading experience! Trading at Harbin makes you feel like family. Anthony Manning , Lee Bradford, and Win Harbin worked hard to make the deal I wanted and they make the More

by JOSEPH O'DELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Win Harbin, Anthony Manning
Dec 17, 2019 -

Harbin Automotive responded

Thank you for taking the time to share with us, Joseph! The goal of the Harbin Automotive team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Regards, Harbin Automotive Team

December 17, 2019

Great experience working with the pros at Harbin. We had a great experience with all the folks at Harbin. Lee Bradford and Win Harbin were very accommodating, and we feel we got a great price on our F More

by TOMMY FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Hoyt Harbin, Win Harbin
Dec 17, 2019 -

Harbin Automotive responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, Harbin Automotive Team

December 16, 2019

Great Experience! Mr. Manning was very friendly and helpful. Zach worked hard to find the lowest interest rate and informed us of all the option available to me. More

by YCEARWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Abril, Anthony Manning
Dec 16, 2019 -

Harbin Automotive responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Zach. Please let us know if we can ever help you in the future. Regards, Harbin Automotive Team

December 13, 2019

Harbin Ford exceeded my expectations when shopping for my new Ford Expedition. The sales team went above and beyond to put me in the perfect vehicle. I will definitely be doing business with them in the futu More

by trishb_rn
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Anthony Manning
Dec 16, 2019 -

Harbin Automotive responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Harbin Automotive Team

December 13, 2019

did not have car we went to see. Hunter Hall(sales) showed u s another car witch we purchased. Have found no flaws in this car. I believe grandson is happier with this auto than he would otherwise b More

by HOWARDMARTIN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Hall tgge person who drew up all paperwork
Dec 16, 2019 -

Harbin Automotive responded

Howard, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Harbin Automotive Team

December 12, 2019

Excellent salesman went beyond what I would expect in answering my questions and demonstrating the functions of the vehicle I would definitely recommend Harbin More

by TRIKEWARRIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Penney
Dec 12, 2019 -

Harbin Automotive responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Harbin Automotive Team

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